Reply
First Son
Registered: 11/16/2013
Offline
17 posts
 

Re: Ps4 with black screen and blue flashing light

Nov 16, 2013

GAMESTOP just told my husband that PS just relaseaed an update for this issue. You have to get it on a flash drive, insert it before you power on...it SHOULD work.

 

He just left to get the update from our local GAMESTOP. i will update if it works.

Message 80 of 1,295 (4,337 Views)
Reply
0 Likes
First Son
Registered: 06/12/2013
Offline
2 posts
 

Re: PS4 PROBLEM(Blue light, HDMI): hongfujin yantai china september 2013

Nov 16, 2013

I have one manufactured from the same place and time... but I have no blue light/HDMI issue (at least so far). But I got mine from Best Buy and not Amazon.

Message 81 of 1,295 (4,784 Views)
Reply
0 Likes
First Son
Registered: 11/16/2013
Offline
5 posts
 

Re: PS4 PROBLEM(Blue light, HDMI): hongfujin yantai china september 2013

Nov 16, 2013

How did you do it? I tried many times, but still can't get my PS4 work. What method did you try?

Message 82 of 1,295 (4,747 Views)
Reply
0 Likes
First Son
Registered: 11/16/2013
Offline
5 posts
 

Re: PS4 PROBLEM(Blue light, HDMI): hongfujin yantai china september 2013

Nov 16, 2013
How did you do it? I tried many times, but still can't get my PS4 work. What method did you try?
Message 83 of 1,295 (4,324 Views)
Reply
0 Likes
First Son
Registered: 11/16/2013
Offline
28 posts
 

Re: PS4 PROBLEM(Blue light, HDMI): hongfujin yantai china september 2013

Nov 16, 2013
By the looks of it I haven't seen a single PS4 not manufactured in Hongfujin so I'm not sure what the point of this is.
Message 84 of 1,295 (4,320 Views)
Reply
0 Likes
First Son
Registered: 11/16/2013
Offline
5 posts
 

Re: PS4 PROBLEM(Blue light, HDMI): hongfujin yantai china september 2013

Nov 16, 2013

I updated the issue. Again, I am just trying to find the problem here. 

Message 85 of 1,295 (4,249 Views)
Reply
0 Likes
First Son
Registered: 11/16/2013
Offline
26 posts
 

Re: Ps4 with black screen and blue flashing light

Nov 16, 2013

what?^^

Message 86 of 1,295 (4,280 Views)
Reply
0 Likes
First Son
Registered: 11/16/2013
Offline
17 posts
 

Re: Ps4 with black screen and blue flashing light

Nov 16, 2013

GameStop has him sheet of paper with the url. That was a wasted trip and gas money. The sheet they provided with a url didn't work. We ended up locating the file ourselves online.

 

http://us.playstation.com/support/systemupdates/ps4/index.htm

 

However, it still didnt work because the PS4 wont' go in safe mode we only get the pulsing blue light and black screen still.

Message 87 of 1,295 (4,231 Views)
Reply
0 Likes
First Son
Registered: 11/16/2013
Offline
26 posts
 

Re: Ps4 with black screen and blue flashing light

Nov 16, 2013

when you said 'just released' i thought you meant today as in firmware 1.51

the 1.50 has been online for several days now for download

and as you've noticed it doesnt fix anything to manually install.

gl tho

 

Message 88 of 1,295 (4,209 Views)
Reply
0 Likes
Hekseville Citizen
Registered: 06/12/2008
Offline
394 posts
 

Re: Ps4 with black screen and blue flashing light

Nov 16, 2013

Sounds like your husband is rude and obnoxious. The customer service rep was just doing their job.

Message 89 of 1,295 (5,779 Views)