Returning a console just because of a maintanence that is only for a few hours is silly really.While the service is offline why not do something else? like playing some offline games,watch a movie etc. Microsoft also has maintanences like Sony but whatever it is your decision after all and you most likely won't change from PS4 to XBOX One because of this.Anyway have a nice day.
I think many more will be following you. I switched from Xbox 360 to PS4. I am very sorry I made that monumental mistake. I was an Xbox Live account holder for over 2 years and I never once had to wait to use it's network features. Never was told to just sit there and wait for an undetermined amount of time. The one time I did get in touch with Xbox Support over an issue that was having(that ended up being my fault) they were curteous and actullay cared about my problem (along with giving me a free 6-moth subscription). NOT with PSN support. They will stone-wall you and just make you sit there and eat it. WORST CUSTOMER SERVICE EVER!!!!!
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