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Lombax Warrior
Registered: 04/13/2010
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Re: PS4 not recording gameplay

Dec 4, 2013
When you attempted to share the clip, did you press the share button while the game was running within the last 15 min of play? Generally, the system won't automatically create the 15 min video files unless you press share while in-game within 15 mins of what you'd like to share. At least that's how I think it works.
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Welcoming Committee
Registered: 10/02/2008
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Re: PS4 not recording gameplay

Dec 4, 2013

I believe you have to be connected to Facebook for the videos to save properly (as they are not held on the HDD)

 

That is what I have heard anyway. I have yet to get my PS4 (Thursday needs to hurry up and get here)


Welcoming Committee- "The business of gaming is business"
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Lombax Warrior
Registered: 04/13/2010
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Re: PS4 not recording gameplay

Dec 4, 2013
To actually share the video, yes, you do need to link a Facebook account, but you should at least be able to save the files themselves to the ps4 HDD without it, you just can't edit or share them.
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Lombax Warrior
Registered: 05/09/2013
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Re: PS4 not recording gameplay

Dec 4, 2013
yes this also happens to me and many other across the internet.

can a MOD please get back to us on the status of this bug?

here's what happens: this bug only comes up if you play longer that the automatic 15min recording. for example, an hour into Killzone i get a few kills I want shared. I go and hit the share button to upload the last 15 minutes and it's not there, only the the very beginning of my play session is recorded.
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First Son
Registered: 10/28/2011
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Re: Share Issue

Dec 4, 2013

Maybe we should start a clear post were people can go and descrbe the course of action triggering the problem.

Then we try to redirect people having the problem to it and try to figure out if there is a pattern. This will help sony to make the bug reproductible and easy to fix. Also if the post grow enough it will help in making Sony notice this.

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First Son
Registered: 11/16/2013
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Re: Share Issue

Dec 4, 2013
Good idea. Let's do it.
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Hekseville Citizen
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Re: Share Issue

Dec 5, 2013
well i called sony yesterday. right off the bat i could tell i knew more about the share feature than the tech guy. he tried to help me by saying do this by doing that... to which i had to correct him saying if i do that i'm doing something different... etc etc. long story short sony is not aware of this random glitch. one positive thing that came out of the call was that the tech said he was going to make a report. he even said that as more and more people called in to report the bug it'll get noticed by the dev teams. so to any of you guys experiencing the bug call the tech line. make them report it. I don't have a problem with the share feature but i called them to try and help you people out so the least you can do is call them yourself. come on people call em. it took me less than 5 min on hold to talk to someone.
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Hekseville Citizen
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Re: Share Issue

[ Edited ]
Dec 5, 2013

o.k. i'm going to start a new topic. feel free to start your own and we'll link them together or something...

 

here is the link to the new post/topic

 

http://community.us.playstation.com/t5/PlayStation-4-Support/ASKING-FOR-HELP-Regarding-the-share-fea...

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First Son
Registered: 11/15/2013
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Re: ASKING FOR HELP!!!! Regarding the share feature

Dec 5, 2013
Yup, share features is crap! You press share (once) menu pops, and sometimes the game wasnt even recording!
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Hekseville Citizen
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Re: ASKING FOR HELP!!!! Regarding the share feature

Dec 5, 2013
i'm 99.99% certain that the longer you play a game the greater the possibility that you'll get the bug/glitch. its like past 45 min or and hour and the record feature goes whacked. short gameplay works fine i think longer and its a crap shot
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