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PlayStation MVP
PLYMCO_PILGRIM
Posts: 39,208
Registered: ‎12-21-2007

How to properly report freezing/bugs.

This is a cut/paste from a previous beta I was involved in.  In addition to what you see below please remember to send the report to sony when you reboot your PS3 if the option to report your freeze shows up, if you say yes the devs will get the proper information from Sony to work on fixing the issue.

 

Feel free to use the quote function and use this part below as your template.

 

 

 

 

 

 

  

Use the following template below to report your bugs here on the forum

 

PSN ID:

 

 

LOCATION: For example: In the menu, on the loading screen, in game, while checking my messages

 

 

MODE Playing:

 

 

TYPE OF BUG:

  • Crash/Hang
  • Graphical
  • Gameplay
  • Sound/Music
  • Controls
  • Text
  • HUD/interface
  • Uplink
  • Exploit
  • Other (please specify)

 

FREQUENCY: How often are you seeing this bug? Once an hour? Every match?

 

 

Have you tried to reproduce the bug? If so, how reliably can you reproduce it?

 

 

Please describe the bug in detail: The more specific you are the better.

 

 

If you have an image or video, please link it at the end of your post.


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Santa Monica Studio Community Strategist
Just--Tank
Posts: 178
Registered: ‎11-29-2012

Re: How to properly report freezing/bugs.

Thank you Plymco, this format would be very helpful to us.

 

Cheers,

Tank

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