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Dec 12 2012
By: PLYMCO_PILGRIM PlayStation MVP 49220 posts
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How to properly report freezing/bugs.

1 replies 218 views Edited Dec 12, 2012

This is a cut/paste from a previous beta I was involved in.  In addition to what you see below please remember to send the report to sony when you reboot your PS3 if the option to report your freeze shows up, if you say yes the devs will get the proper information from Sony to work on fixing the issue.

 

Feel free to use the quote function and use this part below as your template.

 

 

 

 

 

 

  

Use the following template below to report your bugs here on the forum

 

PSN ID:

 

 

LOCATION: For example: In the menu, on the loading screen, in game, while checking my messages

 

 

MODE Playing:

 

 

TYPE OF BUG:

  • Crash/Hang
  • Graphical
  • Gameplay
  • Sound/Music
  • Controls
  • Text
  • HUD/interface
  • Uplink
  • Exploit
  • Other (please specify)

 

FREQUENCY: How often are you seeing this bug? Once an hour? Every match?

 

 

Have you tried to reproduce the bug? If so, how reliably can you reproduce it?

 

 

Please describe the bug in detail: The more specific you are the better.

 

 

If you have an image or video, please link it at the end of your post.

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SCEA
Registered: 11/29/2012
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415 posts
 

Re: How to properly report freezing/bugs.

Playstation Staff
Dec 19, 2012

Thank you Plymco, this format would be very helpful to us.

 

Cheers,

Tank

Follow me @Just_Tank and @SonySantaMonica

Every day is community day!
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