Bioware forum information,
First, we are sorry some of you have had problems playing Mass Effect 2 on the Playstation 3 and want to thank you all for providing feedback on our forums on both the freezing and resulting save game issue that some of you have experienced. The information and support you have provided has helped the development team to build the latest patch. We’re currently testing the patch thoroughly, we expect to be finished our quality passes on Friday. This patch is then being delivered to Sony ASAP for verification and distribution. We will announce as soon the patch is available. Please see the below patch notes for a complete list of what will be included:
-Fixed a crash related to memory fragmentation. This fix will also resolve the crashing that corrupted Save Games.
-Slightly improved load times and level streaming.
-Added some telemetry to better improve future titles.
-Updated some strings to fix spelling mistakes (Sorry Kaidan!)
-Fixed the picture frame in Shepard’s Cabin to accurately reflect your love interest choices in Mass Effect: Genesis.
-Fixed a rare crash in the PSN version in Shepard’s Cabin.
We want you to be able to continue playing while you wait for the patch. While data and telemetry have shown that very few people have seen this issue, we know a few of you here have experienced this problem. There is a very simple work around to ensure the freezing and corruption issues are minimized. Simply restart your game every few hours. By shutting down and restarting your game, you will not encounter the corrupted save issue.”
Once again, thank you for your feedback which has helped us get to a resolution.
Update on the status:
Chris Priestly: "Sorry, but we don't really have anything as an update. The patch is sitting with Sony and we are waiting for them to approve it. As soon as it is availabel, we will let everyone know."
Now I guess we need to ask Sony's Certification service for an estimate...
Sony, if you're reading this... please review and approve the Mass Effect 2 patch already. Bioware's done your customers the favor of getting the patch turned around quickly, maybe you could be as kind to your customers and get this patch up on PSN immediately?
ha ha ha ha
I'd like to pretend otherwise, but I think you're right. Everyone involved though knows they couldn't get away with charging for a patch that shouldn't have been necessary in the first place.