If your friend wants an answer to a personal and specific banishment, he will never find it here. Simply have your friend call SCEA at 1-800-345-7669 for information during normal business hours. The call is free.
With that said, your friend should have received an email regarding the matter (if his email was current and correct). And if his email address isn't current and correct...
It amazes me how many people can't spell
seems like i see this all the time on here..just proof that the education system has failed many...
OP, who else? That guy can't even spell his own name.
He never said he was a professional