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First Son
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Re: How to access Playstation 3 SAFE MODE

Nov 28, 2009

Smpage wrote:

I've noticed a lot of misinformation on these boards about Safe Mode, or as most incorrectly call it, "the recovery menu."  Therefore I'm posting the OFFICIAL safe mode entry from the Knowledge Center here.  I hope this helps some people out!

 

 

What is Safe Mode and how do I enable it on my PLAYSTATION®3 computer entertainment system?

 

Safe mode is a feature for starting the PS3™ system with the "minimum required functionality" if the system is no longer able to start up normally due to an action was taken (such as turning off the system's MAIN POWER switch while data was being written to the hard disk drive). By starting up the system in safe mode then executing a menu option, you may be able to eliminate the symptom. Please note there is a chance that safe mode options will not fix the problem and you system will require service.

 

We do not recommend using the options in Safe Mode unless you are experiencing issues with the PLAYSTATION 3.  Some of these options could result in loss of data.

 

If you choose to perform one of the Safe Mode options, please back up your data before attempting to enter safe mode (when possible).

Safe Mode is only available to PS3's with system software 2.60 or greater installed.

 

 When to Use Safe Mode

 

Execute safe mode when the PS3™ is experiencing the following symptoms:

  • When the PS3™ system is started up, the XMB™ menu is not displayed (only the wave screen background appears)
  • When the PS3™ system is started up, nothing appears on the screen
  • When the PS3™ system is started up, a message stating is displayed > > Restore operation > Restart
    Original message is displayed again or the system stops during restoration.
  • When the PS3™ system is started up, a message stating is displayed > > Rebuild > Failure > System stops while formatting hard disk drive.
  • The system stops while restarting after a PS3™ system update or while updating or rebuilding the database. The situation does not improve even when the system is restarted.

 

 

Safe Mode Options

 

In Safe Mode, you will have the following options:

  1. Restart System - Ends safe mode and starts up the PLAYSTATION 3 normally.
  2. Restore Default Settings - Performs the same operations as on the XMB™, and also deletes PlayStation®Network account information from the system.
  3. Restore File System - Attempts to repair all areas on the hard disk drive where files can be saved. Corrupted data may be erased if it cannot be recovered.
  4. Rebuild Database - Deletes messages, playlists, changes made on screens, trimming information for pictures in , video thumbnails, video playback history and video resume information.
    This operation may take a long time depending on the type and number of data items.
  5. Restore PS3 System - IMPORTANT: All data will be lost by performing this step.
    This will reformat the hard drive on the PLAYSTATION 3, deleting all data and restoring it to as if it just came out of the box. This is the same as on the XMB.
  6. System Update - Updates the PS3 system software. This can only be done with an update file already saved on an external storage media.

 

Activating Safe Mode

 

Step 1: Turn off the PLAYSTATION 3 by holding the Power button on the front of the unit till the Power light is red.

 

Step 2:

  1. Touch and hold the Power button, you will hear the first beep, meaning the PLAYSTATION 3 is powering on.
  2. Continue to hold the Power button and after about 5 seconds, you will hear a second beep, indicating the video reset.
  3. Continue to hold the Power button and after about another 5 seconds you will hear a third beep and the system will power off (Power light is red).

 

Step 3:

  1. Touch and hold the Power button, you will hear the first beep, again for the PLAYSTATION 3 to power on.
  2. Continue to hold the Power button and after about 5 seconds, you will hear a second beep for video reset.
  3. Continue to hold the Power button and after about another 5 seconds you will hear a quick double beep.  At that point release the Power button.  If you succeeded in activating Safe Mode, you will see a message on the screen saying, "Connect the controller using a USB cable and then press the PS button."

    Movie icon
  4. Connect a USB cable to the controller and the PLAYSTATION 3 and press the PS button to enter Safe Mode.
  5. Then you will see the Safe Mode menu.

    Movie icon

 

Step 4: We recommending performing the safe mode options in the following order until one of the options works for you. If one of the options work, do not continue onto the other options.

  1. Restore Default Settings
  2. Restore File System
  3. Rebuild Database
  4. Restore PS3 System
Message Edited by Smpage on 10-10-2009 03:56 PM

 

How can i enable safe mode in PS3 slim?

 

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First Son
Registered: 12/07/2009
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Re: How to access Playstation 3 SAFE MODE

Dec 7, 2009

Please I also have a PS3 Slim but I can't enter Safe Mode.

 

My problem is that I power the system but I get this message:

 

 

"Cannot start.

The correct hard disk was not found"

 

Any ideas on how to help me??

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I Only Post Everything
Registered: 11/28/2008
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Re: How to access Playstation 3 SAFE MODE

Dec 7, 2009

XxAGGMxX wrote:

Please I also have a PS3 Slim but I can't enter Safe Mode.

 

My problem is that I power the system but I get this message:

 

 

"Cannot start.

The correct hard disk was not found"

 

Any ideas on how to help me??


Have you upgraded your hard drive?

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First Son
Registered: 12/07/2009
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Re: How to access Playstation 3 SAFE MODE

Dec 7, 2009
No, the PS3 is brand new. But right now I'm not living in the US, so I have trouble searching for service provider here.
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I Only Post Everything
Registered: 11/28/2008
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Re: How to access Playstation 3 SAFE MODE

Dec 7, 2009
Try removing and reinstalling the hard drive. it is in the front right hand side below the blu-ray drive.
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First Son
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Re: How to access Playstation 3 SAFE MODE

Dec 7, 2009
I already remove and reintalled the hard drive but it stays the same.
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Treasure Hunter
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Re: How to access Playstation 3 SAFE MODE

Dec 8, 2009

XxAGGMxX wrote:
I already remove and reintalled the hard drive but it stays the same.

Try a different HDD

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Lombax Warrior
Registered: 12/08/2008
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Re: How to access Playstation 3 SAFE MODE

Dec 8, 2009
Excellent information!!!!!!!!!!!
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Splicer
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Re: How to access Playstation 3 SAFE MODE

Dec 8, 2009

Excellent post! Very useful!

 

I had to use safe mode option #3 "Restore File System" because I couldn't preform a full backup to an external HDD.

My PS3 kept hanging on the "Preparing" part of the backup.

Restore File System did the trick!

 

Thanx again

 

twitter.com/ERK

 

 




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First Son
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Re: How to access Playstation 3 SAFE MODE

Dec 20, 2009
I need some help. I've been having problems when I turn on my PS3 or simply when I'm on the XMB. Let's say I turn on the PS3...It only shows the waves and the sparky things eventually slowing down and just freezing. If I'm on the XMB or browsing the internet it just slows down all of the sudden and then freezes. Then I decided to access Safe Mode. Try option 1, then 2, and then 3 (Restore File System) It said it was corrupted blah blah and process began. The problem is that it has been stuck in 52% and it is not moving at all. I'm scared to turn it off since it says do not turn off the system. It's been like that for an hour and i'm really mad. Is it normal for it to take so long on a File System restore?
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