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May 15 2013
By: Diocares First Son 2 posts
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INVALID CODE

[ Edited ]
5 replies 114 views Edited May 15, 2013
Hi!
I commented my problem.
On 24/04/2013 I bought a kill zone trilogy, games run without problem, the Killzone 2 brings two codes for downloadable content (Skin for multiplayer weapons) one of the downloaded codes without problem but the other did not work, I says that it is invalid or already used ...
all game codes work for me unless that code.
here I leave the voucher data and code invalid:
 
Voucher Number: 014 270
 
I have account in the U.S. and my game is NTSC USA.
 
My Online ID: Diocares
My email associated with the ID: *****************
My Contact Email: *******************
 
I hope you can help me as this is the first time it happens ..
 
Greetings!
 
Edit: Personal information removed
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MVP Support
Registered: 04/12/2010
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Re: INVALID CODE

May 15, 2013

Welcome to the forums, Diocares.

 

I would highly recommend you remove your personal information from your post - it's never smart to put your e-mail addresses on any forum as there are automated programs that scan for e-mails and enter them into spam generating programs.

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First Son
Registered: 05/14/2013
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Re: INVALID CODE

May 15, 2013
the code might be expired if the game has been in the store for a while
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Keyblade Wielder
Registered: 10/02/2011
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Re: INVALID CODE

May 16, 2013

Welcome to the forums.

 

both above posters are correct. 1st never ever post personally identifying information on a public forum, not safe. Also against the forum rules and guidlines you (were supposed to) read to post here.

 

Next if is possible that the code just expired. Did you check the date? If this was a brand new bundle with codes that are not working the customer service department may be able to help you out. Good luck!

 

You can contact customer support via a method provided by clicking >>> HERE

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First Son
Registered: 05/15/2013
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Re: INVALID CODE

May 16, 2013

I'm sorry, I never post in a forum, I check the date, but the game have other codes, and everything works good, save this, inclusively the code give me information about what I can download, but if I press download, the code say me that expired or it is used 

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Uncharted Territory
Registered: 04/05/2013
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Re: INVALID CODE

May 16, 2013

If you entered the code and it says that it has been used, then it has been used. You can contact Sony Customer Support by phone and they can verify if the code has been redeemed and they will know who used it. If it has been used, no one here can help you because this is just a community forum.

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