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Lombax Warrior
Sterist
Posts: 218
Registered: ‎05-28-2005

Re: Sony stonewalling customers in-person @ Comic-Con

 

 


PyrrhusRex wrote:

I'm trying to find a false statement in his response. I think it's pretty evident that there were security issues with the Other OS functionality. You might not believe that the security issues were worth taking away the Other OS, but that doesn't make his statement false. And you didn't ask him why Otther OS was taken away. You merely asked him if it was coming back.

 

 


Sterist wrote:

 

Sony assuming that the hardware savvy portion of the linux portion of the ps3 consumers will all desire to do the same thing, is a knee-jerk reaction at the cost of ALL consumers in the category, savvy in any said portion or not.

 

that's discrimination.

 

the fact that this kind of hack is possible with 1 solder point to the motherboard is a design flaw. something that the manufacturer is responsible for, not the consumers. that's about as much as i can say without violating forum rules on this kind of discussion. if you want more details, we can arrange a chat somewhere else.

 

it appears that 1% or less of the users on this forum realize how small of a crowd this narrows down to, partially, if not mainly, because most people here do not use linux nor care about it.


 

 


Tired of $ony tromping on what you pay for?
https://www.ftccomplaintassistant.gov/

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Thank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. "
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Fender Bender
PyrrhusRex
Posts: 3,221
Registered: ‎10-16-2009

Re: Sony stonewalling customers in-person @ Comic-Con


Sterist wrote:

 

he responds "nah i don't think so, there's a lot of security issues with it"


 


Sterist wrote:

 

i got my answer, with a false statement in it, that I was trying to clarify for them.


I'm trying to find a false statement in his response. I think it's pretty evident that there were security issues with the Other OS functionality. You might not believe that the security issues were worth taking away the Other OS, but that doesn't make his statement false. And you didn't ask him why Otther OS was taken away. You merely asked him if it was coming back.

 

You basically asked him a yes or no question. He answered. You decided to question a part of his response. Anything you said at that point was going to be something new and not a clarification of the answer to the question. It would have been about the reasons and justifications *behind* the answer. He might have felt confident answering the yes or no question, but it's beyond the scope of his responsibility to *justify* it to you or anyone.

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Game 2: Giants 9-0 Rangers         Game 5: Giants 3-1 Rangers                             2010 Champs!
Game 3: Rangers 4-2 Giants
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Cannon Fodder
niohtomgop
Posts: 3
Registered: ‎07-28-2010

Re: Sony stonewalling customers in-person @ Comic-Con

I have not updated since they had the firmware update that removed it. (ie: I can still use another OS). I won't either.


This haphazard decision, based on BS (and I do mean BS) is a BAD decision and Sony really needs to pull its head

out of something which I won't mention.


I paid 600 for this when it came out so I COULD load Linux on the thing, and it was specifically supported when I bought it.

 

I do NOT appreciate it being ripped out from under me, nor will I remain quiet or 'accept it' as some of you tards seem

to think I should.

 

Sony...wake up.

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Fender Bender
PyrrhusRex
Posts: 3,221
Registered: ‎10-16-2009

Re: Sony stonewalling customers in-person @ Comic-Con

Even if only one person in the world is capable of hacking something, and the hack requires a full machine shop, gobs of the rarest metal known to man, and enough power to light up a city block, it's still technically a security issue.

 

I'm not trying to debate the justification behind the decision, I'm just trying to point out that the guy didn't make a false statement.

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Game 2: Giants 9-0 Rangers         Game 5: Giants 3-1 Rangers                             2010 Champs!
Game 3: Rangers 4-2 Giants
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Lombax Warrior
Sterist
Posts: 218
Registered: ‎05-28-2005

Re: Sony stonewalling customers in-person @ Comic-Con

 


PyrrhusRex wrote:

 

I'm not trying to debate the justification behind the decision, I'm just trying to point out that the guy didn't make a false statement.


that's the problem.

 

all linux users are discriminated against on a technicality. Sony oppressing their right to remain silent onto their consumers won't help themselves either. if they could justify it more than a two word reason, they'd most likely be all over it and the plaintiffs would have lawyers declining the case(s) left and right.

 


Tired of $ony tromping on what you pay for?
https://www.ftccomplaintassistant.gov/

" We have received your complaint.
Thank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. "
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Fender Bender
PyrrhusRex
Posts: 3,221
Registered: ‎10-16-2009

Re: Sony stonewalling customers in-person @ Comic-Con

Dude. If you were brushed off by one of the Sony execs that made the decision, that might be one thing. But this is like... like you're angry with the way your favorite football team is doing, so you take it out on the waterboy and ask him to explain why his team sucks.

 

Sterist: "Hey, waterboy, are you going to resign Awesome_QB?"

Waterboy: "Uh, naw, there were some team player issues."

Sterist: "Yeah... about those team player issues... how on earth can you justify trading the number 1 player due to some team player issues?!?"

Waterboy: "Uh, hey, I just work here... I didn't make the de--"

Sterist: "You answer to me!! I'm discriminated against!!"

Game 1: Giants 11-7 Rangers       Game 4: Giants 4-0 Rangers            GIANTS WIN THE WORLD SERIES!
Game 2: Giants 9-0 Rangers         Game 5: Giants 3-1 Rangers                             2010 Champs!
Game 3: Rangers 4-2 Giants
Go Giants!


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Lombax Warrior
Sterist
Posts: 218
Registered: ‎05-28-2005

Re: Sony stonewalling customers in-person @ Comic-Con

how many times have i been over this already?

they laughed in my face when i tried to speak and walked off.

there's nothing wrong with educating a few employees on something they've only heard 1 side of in their cubicals.

Tired of $ony tromping on what you pay for?
https://www.ftccomplaintassistant.gov/

" We have received your complaint.
Thank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. "
Please use plain text.
Splicer
CarMHXnagE
Posts: 96
Registered: ‎07-29-2009

Re: Sony stonewalling customers in-person @ Comic-Con

 


Sterist wrote:

 


 

my hair is going to be gray by the time this thread wraps up.

 

literally every thing you brought up has already been covered. i'm not going to reiterate it all yet again.

 

edit: nevermind i was wrong on one note here-- the hacker part was not covered in this thread.

 

if someone wants to disassemble his console, out-of-production or not, and solder to the motherboard, that is his legal right to do so. Sony assuming that the hardware savvy portion of the linux portion of the ps3 consumers will all desire to do the same thing, is a knee-jerk reaction at the cost of ALL consumers in the category, savvy in any said portion or not.

 

that's discrimination.

 

the fact that this kind of hack is possible with 1 solder point to the motherboard is a design flaw. something that the manufacturer is responsible for, not the consumers. that's about as much as i can say without violating forum rules on this kind of discussion. if you want more details, we can arrange a chat somewhere else.

 

it appears that 1% or less of the users on this forum realize how small of a crowd this narrows down to, partially, if not mainly, because most people here do not use linux nor care about it.

 


 

I feel you when someone stood me off like that but i didn't see the whole scenerio so i can't side you or them what who is right or wrong. But what i say about them not answering is the best answer anyone would like to say to someone when some legal issue is happening. If those guys laugh at you and walk off and making fun of you than of course you have the right to get mad and i would too.

But to ask a question you already know you won't get an answer back is your own intention that got you into that matter.

 

Honestly its not appropriate to leaving someone hanging like that from those sony employees and laugh at someones face also not proffessional at best. You got all the right to hate those 3 guys but not sony for blowing you off.

 

I reread the whole post and I believe what you say is right but if you should ask someone its better you ask someone that work in those department like some other say on this post. If you going to ask some dumb employee to get you an answer like that than this is all you get some dumb unproffessional action.

 

 

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Fender Bender
PyrrhusRex
Posts: 3,221
Registered: ‎10-16-2009

Re: Sony stonewalling customers in-person @ Comic-Con

And there's nothing obligating them to sit there and suffer through your efforts to "educate" them.

Game 1: Giants 11-7 Rangers       Game 4: Giants 4-0 Rangers            GIANTS WIN THE WORLD SERIES!
Game 2: Giants 9-0 Rangers         Game 5: Giants 3-1 Rangers                             2010 Champs!
Game 3: Rangers 4-2 Giants
Go Giants!


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Fender Bender
Falcon_VII
Posts: 3,033
Registered: ‎09-25-2008

Re: Sony stonewalling customers in-person @ Comic-Con

OK I admit I stopped reading this thread after all of you got into a giant silly arguement, but here's how I see it:

 

You did what many people do when they interact with lower level employees and asked them questions which they know nothing about apart from: "Insert corporate polcy reply here.". That question was bound to fail when you asked it, and they had no obligation (and possibly no right) to answer you beyond what they have been told to say.

 

IMO this 'shortened conversation' you had with the reps is just like anyone here at the boards calling Sony tech support and expecting answer to a question like "My PS3 doesn't work anymore I think the nVidia based RSX GPU has a defective ROP circiut. Could it be related to my UPS putting out an abnormal voltage?" You might as well be speaking mandarin when you get past a certain point when talking to people that are not trained/educated and/or allowed by the company to speak on technical matters. 

 

Basically the whole reason this thread exists is because a question that did not need to be asked to a couple of promoters was asked. If people want answers to questions like these they need to ask people who actually know, not people who are paid to get you to try games at a booth at an expo.


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