The disc has no scratches or smudges. It is brand new I had just opened the case for the first time and inserted the disc in my PS3. But I just remembered that my Read Dead Redemption game quit working awhile back also. When I wrote Rockstar about the problem they told me to delete the Game Data Utility. That didn't work!!! Then they said the game must have scratches or smudges. But It doesn't!!! To me it sounds like my Playstation is just a piece of SH!7!!! Also yesterday my Black Ops 2 kept freezing up on me!
i was able to contact Contact Support through chat today...even though now i am out 100 dollars it was worth not having to buy a new system. Now i just have to wait patiently until i can get it back in working condition. They said it needed maintenance. Thanks Sony