I just have a PS3 320 gb, 1 week old, NEW. I updated to the more recent firmware just after turning on the console from the first time. My problem is that ALWAYS when i watch videos within the PSN store (either game trailer or previews from the tv shows) my ps3 freezes. I can see the video, but when it ends, it doesn't goes back to the PSN store. The screen just gets black and the controller is unresponsive, causing me to reboot my PS3.
Any suggestiones? Have someone else experienced this?
Solved! Go to Solution.
The streaming of anything is always about the internet connection and setup, regardless of wired or wireless. Keep in mind that the PS3 is only about half of what your ISP speed is listed at.
My suggestion would be to set up your PS3 on a Static IP with different Primary and Secondary DNS Servers than the default ones(I use 22.214.171.124 and 126.96.36.199). Then put the new Static IP into DMZ on your router and make sure the Sony ports are open. You can Google how to do all of this.
So I thought my issue was solved... It hasn't... My PS3 plays blu-rays, games, everything normally, but ONLY when I watch video media on the PSN Store it randomly freezes. Sometimes I can even listen to the end of the trailer but the image freezes. The control is unresponsive, I had to manually reset the PS3.
I had restored the system (not the factory reset tho), I have restored the DB... Have enabled and disabled the media server...
Have this happened to any of you guys?
Again, is not on every video, the issue is random. But it happens every day.
Thanks in advance for your help!
Having the same problem here with a just purchased PS3. Trailers on PSN hang the system, though the audio continues until it's over. Controller is unresponsive, have to reboot.
Serioiusly. My PS3 is less than a week old and doing the same thing. Just purchased the LAST OF US/ARKHAM ORIGINS bundle.
HEY SONY, FIX THIS PROBLEM PLEASE! This is unacceptable for a new system.