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MVP Support
Registered: 03/01/2010
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Re: PS4 Won't Start-up, Won't Get to Safe Mode, Blue Light just keeps blinking...

Nov 16, 2013

I'm not a Sony employee but what  I would suggest is trying Safe Mode again. Here's a link you can follow to ensure you're doing it correctly.

 

https://support.us.playstation.com/app/answers/detail/a_id/5044/

 

If you get no joy from that I'd contact Amazon for a replacement. Good Luck and please post back results.

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First Son
Registered: 11/16/2013
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Re: PS4 Won't Start-up, Won't Get to Safe Mode, Blue Light just keeps blinking...

Nov 16, 2013

I have the same exact issue. I had mine pre-ordered from Gamestop. I've called Sony and have been sitting here not even sure if I'm on hold because there's no music, and the woman keeps telling me every few minutes to chat with a Playstation specialist online, even though that's not available. I'm not even sure what to do at this point. Driving me crazy Sony!

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First Son
Registered: 11/13/2013
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Re: PS4 Won't Start-up, Won't Get to Safe Mode, Blue Light just keeps blinking...

Nov 16, 2013

same issue here i hvae tried everything i could find if anyone fixes this please let all of us know.

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Splicer
Registered: 06/20/2013
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Re: Troubleshooting for Flashing Blue Light- No Display

Nov 16, 2013
I haven't heard of anyone with the same problem being fixed yet. If you can boot into safe mode you will have a good chance of fixing it.
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First Son
Registered: 11/16/2013
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Re: Troubleshooting for Flashing Blue Light- No Display

Nov 16, 2013

I've tried everything; tried removing/booting/replacing/booting, It won't boot into Safe Mode, the HDMI ports are intact, etc.

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First Son
Registered: 11/16/2013
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Re: Troubleshooting for Flashing Blue Light- No Display

Nov 16, 2013
If you start the system and are just greeted with a blue light, you aren't been able to run initial setup. If you haven't run initial setup, you couldn't have entered information for your network. If you couldn't enter information for your network, your PS4 can't connect to the Internet. If your PS4 can't connect to the Internet, it can't download updates to install.
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First Son
Registered: 11/16/2013
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Re: Troubleshooting for Flashing Blue Light- No Display

Nov 16, 2013
Ours was a Taco Bell contest winner... We're screwed haha
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First Son
Registered: 11/16/2013
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Re: Troubleshooting for Flashing Blue Light- No Display

Nov 16, 2013
I set my TV at 1080p always. I had a similar idea so I tried setting my TV to other settings with no effect. On ONE occasion I managed to boot into Safe Mode, and there I tried adjusting resolution on the system itself and, once again, nothing. When I rebooted I was greeted with the same thing.
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Splicer
Registered: 06/20/2013
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Re: Troubleshooting for Flashing Blue Light- No Display

Nov 16, 2013
I tried switching tv's and resolutions and cables. I tried removing the hard drive and starting it. I also checked the harddrive on my pc and it was good.
I tried reformatting the harddrive.

Neither works.

I don't think its possible to fix without voiding the warranty or without the proper parts.
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First Son
Registered: 11/16/2013
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Re: Troubleshooting for Flashing Blue Light- No Display

Nov 16, 2013
Thank you for your helpful input. As if it didn't suck enough having a system that was super-hyped just to wind up being a massive disappointment, we've got people like you laughing at us.

Some people get very excited for things and like to get the them day they come out. Food, books, games, etc. Anything you can think of. That includes video game systems.

Don't be a **bleep** just because some people wanted to get their hands on one.
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