Feb 01 2014
By: Box9Missingo MVP Support 12520 posts
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Can log in, but can't access forums...

14 replies 222 views Edited Feb 1, 2014

when I'm using Google Chrome. I'm on Firefox right now, so I can access the forums. Whenever I tried to access the forums via Chrome, the page wouldn't load at all. It just showed up as a blank white page.

 

Anyone else running into this problem? If so, what did you do to solve/fix it?

 

Any help would be appreciated. Thanks.

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Playstation customer support numbers: 1-877-971-7669 (for billing and Playstation Network); 1-800-345-7669 (for technical support)
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MVP Support
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Re: Can log in, but can't access forums...

Feb 1, 2014

I'm using Google Chrome now as I type this.

 

Have you tried clearing your cache / cookies etc Box?

 

BRIT-KO

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Re: Can log in, but can't access forums...

[ Edited ]
Feb 1, 2014

Yep. And to no avail. It seems to be a pretty common issue too.

 

An example from 2012

 

Disclaimer: from productforums.google.com

 

It looks like it's a Google bug.

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Smiley HappyRobot Happy/FAQ and Rules & Conduct//FAQ about reports/Forum Team info/Robot Very Happy/WC Forum Resources/ PSN friends thread/Life and Gaming -- My blog

Playstation customer support numbers: 1-877-971-7669 (for billing and Playstation Network); 1-800-345-7669 (for technical support)
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Re: Can log in, but can't access forums...

Feb 2, 2014
Was able to access it just fine last night and today. So it looks like it was indeed a bug of some sort on Google's end.

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Smiley HappyRobot Happy/FAQ and Rules & Conduct//FAQ about reports/Forum Team info/Robot Very Happy/WC Forum Resources/ PSN friends thread/Life and Gaming -- My blog

Playstation customer support numbers: 1-877-971-7669 (for billing and Playstation Network); 1-800-345-7669 (for technical support)
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Fender Bender
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Re: Can log in, but can't access forums...

Feb 3, 2014

Actually - I'm having the same exact issue right now and I tested this with both Firefox & IE 11 - I can log into a secure session with us.playstation.com, but then either get a blank page (Firefox) or an HTTP 500 error (IE) when trying to access Forums.

 

TES, I have cleared the cache on both browser instances... but I can't be in the same browser session with my us.playstation.com logged in and with Forums.

 

This is actually beyond Google ans I was able to have both in the same browser window not 2 hours ago. Smiley Frustrated



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Re: Can log in, but can't access forums...

[ Edited ]
Feb 3, 2014

goddessbunny42 wrote:

Actually - I'm having the same exact issue right now and I tested this with both Firefox & IE 11 - I can log into a secure session with us.playstation.com, but then either get a blank page (Firefox) or an HTTP 500 error (IE) when trying to access Forums.

 

TES, I have cleared the cache on both browser instances... but I can't be in the same browser session with my us.playstation.com logged in and with Forums.

 

This is actually beyond Google ans I was able to have both in the same browser window not 2 hours ago. Smiley Frustrated


Wow that sucks Smiley Sad

 

I'll try to find out if there's a solution in regards to the Firefox issue. Seems as if both browsers have a similar kind of bug.

 

 

A similar situation

 

Disclaimer: from support.mozilla.org

 

 

 

Try some of what was mentioned there and let us know if it works.

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Smiley HappyRobot Happy/FAQ and Rules & Conduct//FAQ about reports/Forum Team info/Robot Very Happy/WC Forum Resources/ PSN friends thread/Life and Gaming -- My blog

Playstation customer support numbers: 1-877-971-7669 (for billing and Playstation Network); 1-800-345-7669 (for technical support)
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Re: Can log in, but can't access forums...

[ Edited ]
Feb 4, 2014

Update: It just happened again. Only this time it was while I was surfing the forums. And even when I tried to refresh and even when I went out of the page, it was just blank. -_- I'm going to kick Google Chrome's butt.

 

Also, I accidently opened the forum back up on Google and it still loads a blank page there.

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Smiley HappyRobot Happy/FAQ and Rules & Conduct//FAQ about reports/Forum Team info/Robot Very Happy/WC Forum Resources/ PSN friends thread/Life and Gaming -- My blog

Playstation customer support numbers: 1-877-971-7669 (for billing and Playstation Network); 1-800-345-7669 (for technical support)
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Fender Bender
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Re: Can log in, but can't access forums...

Feb 4, 2014

OK ... This is seriously interesing... because NOW, I can have BOTH a secure session in us.playstation.com & be in Forums on the same browser window in IE 11 AND Firefox.

 

Honestly, I have no idea what Sony did re: this issue. But, for the time being, it's fixed for me. *perplexed*



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Re: Can log in, but can't access forums...

Feb 4, 2014
It's fixed as well on Google. But I'm sticking on Firefox for now. It seems to be a bug that comes and goes away.

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Smiley HappyRobot Happy/FAQ and Rules & Conduct//FAQ about reports/Forum Team info/Robot Very Happy/WC Forum Resources/ PSN friends thread/Life and Gaming -- My blog

Playstation customer support numbers: 1-877-971-7669 (for billing and Playstation Network); 1-800-345-7669 (for technical support)
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Re: Can log in, but can't access forums...

Feb 16, 2014

It's 'unfixed'. Got the white screen on Google Chrome again. And had to log in via Firefox. This is getting old.

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Smiley HappyRobot Happy/FAQ and Rules & Conduct//FAQ about reports/Forum Team info/Robot Very Happy/WC Forum Resources/ PSN friends thread/Life and Gaming -- My blog

Playstation customer support numbers: 1-877-971-7669 (for billing and Playstation Network); 1-800-345-7669 (for technical support)
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