Jun 29 2013
By: LordGrevious187 First Son 1 posts

Need Help with an account.

1 replies 119 views Edited Jun 29, 2013

I am having trouble accessing one of my profiles. I have 2 profile now because My LORDSIDIOUS187 profile can't be accessed because the email acount doesn't exist anymore. Does this profile exist still and can It be transfered to my new email address. I am LORDGREVIOUS187 on  PSN now. Please help I really want my old profile back.

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MVP Support
Registered: 09/17/2009
27512 posts

Re: Need Help with an account.

Jun 30, 2013

Only one PSN account can use a specific e-mail address at a time.  If you create a second e-mail address, then you can have your old PSN account set to use that e-mail address, provided that you can convince Playstation customer support that you created the old account in the first place.  This is most easily done by providing the date-of-birth and security question answer that was registered with the account.  You have to do that by phone or live chat during business hours (https://support.us.playstation.com/app/contact_options).  You can't get the e-mail address of a PSN account changed via forum.

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