Welcome to the community forums, SQLOwns.
Sometimes the members can seem a little rabid at times. Pay no attention to it.
Hopefully, Sony's Support helps you out. Enjoy the PS3.
oh I get it, the hunter is a really stupid comment.
how is he being lazy and giving up? he should get what he paid for out of the box, end of story. those codes should have never expired, they were in a sealed package deal, why would they need to? answer. sony wanted them expired so they could make the extra $$ and not provide the serivce offered
Name calling is insulting. Several forums don't permit it. In fact, as a moderator for a third party publisher myself, it would be grounds for a warning.
But... Back to the topic...
Contact the retailer first, and let them know. It actually IS their fault. Target, Bestbuy, and Walmart are THE WORST places to buy ANYTHING related to gaming.
If they will not assist you, contact Sony at (800) 345-SONY
@CaptainAlbator: I remember you well, and I'm shocked I saw posting like that from you. I was here under a different PSN ID a couple of years ago. Your posts here were in blind defense of Sony. I love PlayStation products just as much as anyone else. But the more work a customer needs to do to find satisfaction from a product purchased, the more at fault the manufacturer and retailer is. No matter what you're buying, you expect it to work. This is not similar to a flat tire on a Mercedes (Which, by the way, would be covered). This is more like a power window not working.
Anyways, take that console back. This is NOT Sony's usual... and as someone who owns both consoles, I can tell you that you made the right choice in consoles.
DO not exchange it at Target. Get your money back and purchase at GameStop or via Amazon. They both have excellent return policies (within reason) and their bundles remain up to date and the boxes are securely stored.