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Dec 05 2013
By: Yoloswagtank First Son 2 posts
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PS4 - " Cannot sign in using another player's sign-in ID. "

9 replies 19958 views Edited Dec 5, 2013

Hey guys, I am having an issuing logging in on another one of my PSN accounts on my PS4. When I go to connect to PSN through the PS4, I get the following prompt:

" Cannot sign in using another player's sign-in ID." 

I'm not sure how to get it to work on this system as I don't see an option for multiple logins. 

Any help in correcting this issue would be greatly appreciated!
(I have different names registered in the account information.) 

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Lombax Warrior
Registered: 06/17/2013
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Re: PS4 - " Cannot sign in using another player's sign-in ID. "

Dec 5, 2013
Make a new user(not a psn) You should see the option when you turn on your PS4 or when you hold down the PS button and select log out.
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First Son
Registered: 12/05/2013
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Re: PS4 - " Cannot sign in using another player's sign-in ID. "

Dec 5, 2013
Many thanks, friend.
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First Son
Registered: 03/15/2014
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Re: PS4 - " Cannot sign in using another player's sign-in ID. "

Mar 15, 2014
Why does that help when I try the the same thing it will still not work
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First Son
Registered: 04/02/2014
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Re: PS4 - " Cannot sign in using another player's sign-in ID. "

Apr 2, 2014
**bleep**
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First Son
Registered: 06/07/2014
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Re: PS4 - " Cannot sign in using another player's sign-in ID. "

Jun 7, 2014
Thank you sloop much. I actually cried because this shut off like all the functions. Tanks a million!!!
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First Son
Registered: 06/13/2014
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Re: PS4 - " Cannot sign in using another player's sign-in ID. "

Jun 13, 2014
O my god it worked thanks to everyone!!!
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First Son
Registered: 06/20/2014
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Re: PS4 - " Cannot sign in using another player's sign-in ID. "

Jun 20, 2014

Is there any way to do this without losing all game progress?

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First Son
Registered: 11/03/2014
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Re: PS4 - " Cannot sign in using another player's sign-in ID. "

last month
Not exactly working for me, is there another way because the account that can't sign in has alot of data e.g save data n psPluse
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First Son
Registered: 11/04/2014
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Re: PS4 - " Cannot sign in using another player's sign-in ID. "

last month

Well go to settings and then Saved data management. If you're a ps+ member all your saves are already in the cloud system. If not than just choose the option of transfering your saves to a USB. Once done follow the below steps:

 

1. Delete your current account

2. Create new PSN user

3. Sign in using your original details i.e e-mail address and password

4. Your account will re-appear and you will be able to resume playing games

5. Go back to storage management and download your saves from cloud/ USB 

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