Reply
Jan 19 2013
By: navandv First Son 3 posts
Offline

PSN card code won't add funds

5 replies 4554 views Edited Jan 19, 2013

Got a $50 card before maintenance, but I can't add the funds to my wallet. After entering the code, it displays "This Playstation Network Card has a value of $50, do you want to add these funds to your wallet?", but when I click on YES, I get a message saying "The funds could not be added to your wallet".

 

Is this related to the maintenance? PS' twitter says everything should be working now...

 

Message 1 of 6 (4,554 Views)
Highlighted
Lombax Warrior
Registered: 05/04/2012
Offline
220 posts
 

Re: PSN card code won't add funds

Jan 19, 2013

navandv wrote:

Got a $50 card before maintenance, but I can't add the funds to my wallet. After entering the code, it displays "This Playstation Network Card has a value of $50, do you want to add these funds to your wallet?", but when I click on YES, I get a message saying "The funds could not be added to your wallet".

 

Is this related to the maintenance? PS' twitter says everything should be working now...

 


Hello, I am having a similar problem...on January 16th 2013 i have purchased a 20$ PSN Card...well when i try to use it...it says..."The Code you entered may not be correct or may no longer be valid" I have looked at the code on the card and have retyped it in many times now....i know i am typeing in exactly what's on the card.

 

If anyone knows what to do in this situation please reply.

 

Thank you for readingSmiley Happy

Image and video hosting by TinyPic
Message 2 of 6 (4,543 Views)
MVP Support
Registered: 01/09/2010
Online
40547 posts
 

Re: PSN card code won't add funds

[ Edited ]
Jan 19, 2013

navandv wrote:

Got a $50 card before maintenance, but I can't add the funds to my wallet. After entering the code, it displays "This Playstation Network Card has a value of $50, do you want to add these funds to your wallet?", but when I click on YES, I get a message saying "The funds could not be added to your wallet".

 

Is this related to the maintenance? PS' twitter says everything should be working now...

 


PSN is still down as far as I know so yes, wait unitl it's up & running correctly.

CMNTY_SIG_MVP_500x100_002B.jpg



Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
Message 3 of 6 (4,541 Views)
First Son
Registered: 01/19/2013
Offline
3 posts
 

Re: PSN card code won't add funds

Jan 19, 2013

I was worried since nobody is reporting this, so maybe it was just me. Also as I said,  PS's twitter said everything was working now.

Message 4 of 6 (4,523 Views)
Reply
0 Likes
First Son
Registered: 01/19/2013
Offline
3 posts
 

Re: PSN card code won't add funds

[ Edited ]
Jan 20, 2013

Plenty hours later and I still can't redeem my code. I tried through the PSN website, and nothing. I know it's valid because It told me that it was a $50 code. Am I the only one who can't redeem codes?

 

EDIT - emailed the place I bought the code from and they sent me a replacement that worked. Looks like there was something wrong with the previous one, possibly expired or something.

Message 5 of 6 (4,503 Views)
Reply
0 Likes
First Son
Registered: 10/06/2013
Offline
6 posts
 

Re: PSN card code won't add funds

Oct 6, 2013
 
Message 6 of 6 (4,187 Views)
Reply
0 Likes