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Mar 20 2013
By: Varakharne Uncharted Territory 1330 posts
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Why cant I access my account management in the PS3 XMB?

9 replies 277 views Edited Mar 20, 2013

Whenever I try the system hangs for a minute then gives me some error occurred code 80- something. Samething when I try the Store,  any ideas ?

 

And yes I was going to post this in the support section but its dead there so please at least let this get a answer before you move it,



"For god ,your soul ... For me, your flesh...""





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Re: Why cant I access my account management in the PS3 XMB?

Mar 20, 2013
Get the code error and Google it. Might by a software issue, or something more major.
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Uncharted Territory
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Re: Why cant I access my account management in the PS3 XMB?

Mar 20, 2013

80710D23 - Network Server Timeout. Possible slow connection speed or heavy internet traffic with your ISP. Possible Port Error - Try opening ports , TCP port: 80, 443 and 5223 and UDP port: 3478, 3479 and 3658 or add Ps3 to DMZ. Also try making PS3 UPnP.

 

Hmm ..... it was working just fine a hour ago and I didnt mess with anything.,



"For god ,your soul ... For me, your flesh...""





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Re: Why cant I access my account management in the PS3 XMB?

Mar 20, 2013

Varakharne wrote:

80710D23 - Network Server Timeout. Possible slow connection speed or heavy internet traffic with your ISP. Possible Port Error - Try opening ports , TCP port: 80, 443 and 5223 and UDP port: 3478, 3479 and 3658 or add Ps3 to DMZ. Also try making PS3 UPnP.

 

Hmm ..... it was working just fine a hour ago and I didnt mess with anything.,


For the OP it would probably be easier to just enable UPnP.

 

To the OP, keep in mind that in order for UPnP to work you've to enable it on the router & on the PS3 network settings.

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Uncharted Territory
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Re: Why cant I access my account management in the PS3 XMB?

Mar 20, 2013

Hmm I have no idea how to do that :smileysad:



"For god ,your soul ... For me, your flesh...""





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Re: Why cant I access my account management in the PS3 XMB?

Mar 20, 2013

The error is do to congestion on the PSN servers, probably because the store recently updated and people are on a game feeding frenzy, I had the same problem earlier but if you keep trying eventually you'll get access.

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Re: Why cant I access my account management in the PS3 XMB?

Mar 20, 2013

Varakharne wrote:

80710D23 - Network Server Timeout. Possible slow connection speed or heavy internet traffic with your ISP. Possible Port Error - Try opening ports , TCP port: 80, 443 and 5223 and UDP port: 3478, 3479 and 3658 or add Ps3 to DMZ. Also try making PS3 UPnP.

 

Hmm ..... it was working just fine a hour ago and I didnt mess with anything.,


if it was working fine an hour ago but you didn't change anything this is what I would do

  1.  Shut down your PS3
  2.  Unplug your modem and router for a few minutes
  3.  Re plug in your modem and router and wait for them too fully boot up
  4.  Start up your PS3 and try again.

 

By the way sometimes it takes like 60 seconds or more for mine to load up.

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Uncharted Territory
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Re: Why cant I access my account management in the PS3 XMB?

Mar 20, 2013

Thanks for all the help guys, seems to be normal now.



"For god ,your soul ... For me, your flesh...""





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First Son
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Re: Why cant I access my account management in the PS3 XMB?

Mar 21, 2013
I had the same prob. logging in and accessing my account info. All is well now, maybe this new firmware update will fix the prob. 4.40
Shame on a "NUH" Who tries to run Game on a "NUH"!!


Get your Portable ID!
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Re: Why cant I access my account management in the PS3 XMB?

Mar 21, 2013

BuZZuh wrote:
I had the same prob. logging in and accessing my account info. All is well now, maybe this new firmware update will fix the prob. 4.40

 

What, is there a new PS3 firmware update out?

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