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Sep 24 2013
By: mr1king7 First Son 2 posts
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cannot add funds to my wallet

4 replies 271 views Edited Sep 24, 2013

hello all,

 

i am trying to add funds to my wallet in order to buy fifa 14 but i could not. did anyone have the same problem? i used my credit card and I also tried the playstation card, but it was not successful>>

 

any suggestions!!

 

thanks

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VP of Gaming
Registered: 12/08/2000
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Re: cannot add funds to my wallet

[ Edited ]
Sep 24, 2013

Are you trying to do it out of region? For example; trying to add funds from a UK bank to the US Store?

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MVP Support
Registered: 07/16/2012
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Re: cannot add funds to my wallet

Sep 24, 2013

Don't you have a receipt where you have bought your PSN card in order for the funds to work? I think that might be the problem aside from doing it out of region.

Playstation Telephone Hours: Monday-Friday 8:00am-8:00pm PST (Closed on Saturdays & Sundays)
Customer Service - 1-800-345-7669
Account and Billing Support - 1-877-971-7669
Sony Rewards - 1-888-715-7669
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First Son
Registered: 09/24/2013
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Re: cannot add funds to my wallet

Sep 24, 2013

thanks for your reply. I dont think this is the problem as I used to buy with no problem!! I just have the problem now when wanted to buy fifa 14

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Gaming Beast
Registered: 05/02/2007
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Re: cannot add funds to my wallet

Sep 24, 2013

look at your funds that you can use for that month.. What I mean by that you might have to go into your master account ( I think thats where you do it  ) and add more funds say you have it set for 100 dollars you might exceeded that amount and need to allow more to be able to add money to your wallet..

 

I had this happen a while back it's an easy fix.. well anyhow it sounds like the same problem hope I helped..

 

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