11-07-2012 05:49 PM
today i had so many network errors that i had to call sony techs. ps home for me right now is unplayable. every time i go anywhere on home it only takes 3 minutes and im booted with a network error F13, or M-21 or C931. It literally happened today about 30 times. the techs at sony had me clear the cache,,,no help,,,delete and reinstall the program...no help... rebooted wireless router....no help, This all started today and up until now ps home has been working fine. Im at wits end almost to the point of leaving ps home because it just will not run for more than 5 minutes,,whenever im in a personal space or public area. I dont mind network errors every now and then but when its at a point when the application is unplayable its time to go,,which is sad because a lot of money was spent on home to enhance the experience and i fear all that is gone. By the way the internet works fine with only a few labtops. Home wont even work when the laptops are off. Also Ps home is the only application that is presently installed on the ps3 console.
11-07-2012 06:09 PM
I know they randomly occur, thats happened to me in the past and you just live with it. but this is different every change in venue whether personal space or public space ends up with a lost connection to network error all within 3 minutes of entering the venue. Once i was put into a private server with not one person there and then it worked fine...Its mind boggling how a perfectly working application can self destruct for no apparent reason in one day.
11-08-2012 05:41 AM
11-08-2012 09:23 AM
I called Sony and they said it might be related to storm damage since i live in New Jersey. I did a system restore and reinstalled Home and the newwork disconnections have become less. i can only go to certain areas it seems..for instance if i go to adventure im ok. if i go to x7 i last about 2 minutes tops, southern adventure wont even load. Sony said its probably server problems that are related to Sandy and to give it 3 days to a week to stabilize.
11-08-2012 02:40 PM - edited 11-08-2012 02:41 PM
FYI...I'm also in New Jersey and was on a public server in public and private spaces last night for hours - including x7 for more than 2 minutes, visiting store and then talking to a friend - and this morning for about 45 minutes ~8:45-9:30am with no problems. So if it's "the server", then is it one particular server out of several possible ones, Sony? Maybe need to run some diagnostics to isolate the culprit if so.
11-08-2012 06:22 PM
11-08-2012 09:50 PM
This is amazing, its 12.30am eastern time and i just finished a so called session on ps home. I LITERALLY logged on 12 times and within a minute of each time i logged on i recieved an F-13 error disconnect and 1 Z(11,-2) ERROR disconnect. So needless to say the session didnt go well. Heres my very simple question.. Why am i gettiing booted 12 times in a row all within a 25 minute period. I dont want to hear clear the cache, or reinstall the home client or system restore the ps3 console. Been there done all that. There must be someone out there in the world of sony that can give an explanation for this and some type of remedial action.