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Mar 06 2013
By: PipenAin Hekseville Citizen 299 posts
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nDreams Cosmic Corner apartment failed to download

46 replies 549 views Edited Mar 6, 2013

I bought the Cosmic Corner apartment a few minutes ago, but it doesnt show on "My Purchases" history within Home. However I do have the transaction history reciept which i forwarded to  the email of   nDreams_Joey.

 

I understand that all sales are final but this is a bait n switch situation which should be resolved because it could lead to a loss of future sales if this becomes a popular problem without compensation.

Invisibility in pic below occured naturally during a random error within Home a couple years ago! Me and my friends shirts/pants appeared this way upon login.
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Splicer
Registered: 07/06/2009
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carlas dinner and cosmic corner

[ Edited ]
Mar 6, 2013

bought them but they never showed up as bought also never got them

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VP of Gaming
Registered: 02/15/2003
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27867 posts
 

Re: carlas dinner and cosmic corner

Mar 6, 2013

Try logging off and logging back in.

The way you play the game is the way you live your life.

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Lombax Warrior
Registered: 05/02/2012
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Re: carlas dinner and cosmic corner

Mar 6, 2013

I have the same problem with the coffe shop. I bought the classic bundle and got all of the other items but did

not receive the coffe shop.

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Splicer
Registered: 05/28/2009
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Re: carlas dinner and cosmic corner

Mar 6, 2013

acepsycho wrote:
bought them but they never showed up as bought also never got them

bought them but they never showed up
as bought also never got them


I have the same problem!
I cleared the cache but did not help

SONY please fix


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nDreams Developer
Registered: 06/07/2012
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Re: carlas dinner and cosmic corner

Mar 6, 2013

Hi All

 

Thanks for reporting the issues quickly.

 

We are contacting Sony to ask them to look into this as a matter of urgency now.

 

Please accept my apologies for the issues,

 

Joey

nDreams Digital Product Manager

Twitter: http://www.twitter.com/ndreamers
Twitter: http://www.twitter.com/joeydale13
Facebook: http://www.facebook.com/ndreamers
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nDreams Developer
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Re: nDreams Cosmic Corner apartment failed to download

Mar 6, 2013

Hey Pipen,

 

I've responded to your email very quickly,

 

We are trying to  speak to SCEA at the moment to ask them to investigate. 

 

As soon as I hear anything I will post an update, with the time difference between UK and US we may not hear anything until much later.

 

Joey

nDreams Digital Product Manager

Twitter: http://www.twitter.com/ndreamers
Twitter: http://www.twitter.com/joeydale13
Facebook: http://www.facebook.com/ndreamers
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Hekseville Citizen
Registered: 11/28/2010
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Re: nDreams Cosmic Corner apartment failed to download

Mar 6, 2013

i bought the premium bundle with the camelo furn and the apartment. The apartment did not download, but the furniture did. Also does not show as purchased in the Store. However I do have the email receipts.

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Splicer
Registered: 12/19/2012
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Re: nDreams Cosmic Corner apartment failed to download

Mar 6, 2013

I also bought cosmic corner not the bundle have that stuff already and I was charged for it and it didnt download ndreams needs to get on this asap need that aparment or my $$$$ back to spend elsewhere

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Treasure Hunter
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Re: nDreams Cosmic Corner apartment failed to download

Mar 6, 2013
:^/ My wife bought the Carla's Coffee Shop - Classic Bundle. It appears in her transaction history, and she has the furniture, but the shop space itself hasn't appeared. We've tried logging out and back in again.

It seems this has happened to many, so far.
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