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Feb 05 2013
By: Ascendation First Son 2 posts
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80023171 error code

7 replies 3494 views Edited Feb 5, 2013
Any idea how to fix this?
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MVP Support
Registered: 03/01/2010
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Re: 80023171 error code

Feb 5, 2013
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First Son
Registered: 02/05/2013
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Re: 80023171 error code

Feb 7, 2013
Thats what it showed me when I tried to top up my wallet
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MVP Support
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Re: 80023171 error code

Feb 7, 2013

That's still not much more in the detail department. How did you try to "top up"? Where did you try to "top up"?

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First Son
Registered: 02/26/2013
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Re: 80023171 error code

Feb 26, 2013

been getting this error code online all day in the playstation store when trying to make purchases. ps3 support and ea games have no clue. been on the phone all day.

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First Son
Registered: 03/10/2013
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Re: 80023171 error code

Mar 10, 2013

Figured it out on my own last night.  Posting here for anyone who finds this post in the future.  I had to redo my credit card.  Although the credit card # was already there when I went into the billing info, I had to just re-enter it all again.  I'm not sure, but I think the expiration year was missing.  In any event, start all the way from the begining with the billing info.  Sign in, go into your account management and re-enter the billing information.  That's what did it for me.  I also had to reset my password for I assume a different issue.  My password (which I KNEW was correct), wasn't letting me sign in for whatever reason.  So I reset it with a new password, then went on to re-enter my billing info.

 

So if just re-entering the billing information alone doesn't work, first try resetting the password, log-in to the network, and then enter the billing information all over again.  Probably just need to redo billing info, however these were the exact steps that I followed, and it worked.  Don't think the resetting password is needed, but mentioning it just in case.

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First Son
Registered: 10/20/2011
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Re: 80023171 error code

Apr 5, 2013

DIDN'T WORK I DID EVERYTHING FROM UPDATING MY ADDRESS TO UPDATING MY CREDIT CARD INFO IAM REALLY GETTING FURIOUS MY MUSIC UNLIMITED NEEDS TO BE RENEWED AND IM TRYING TO GET A DLC THIS IS PISSING ME OFF PLAYSTAION GET IT FIXED NOW !!!!!!!!

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Uncharted Territory
Registered: 06/24/2010
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Re: 80023171 error code

Apr 6, 2013

I am getting the same thing when trying to add funds to my wallet as well (but with the use of a Sony PSN card). I havent been able to add funds since yesturday either. I find to really annoying that this always seems to happen, true that the issue gets resolved within the day, but really now?

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