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Feb 02 2013
By: GaditeArrow First Son 3 posts
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Accidently purchased wrong add-on.

8 replies 191 views Edited Feb 2, 2013

I'm searching the PSN website for someone to contact to refund my credit card. I purchased the wrong add-on, sintead of PS3, I clicked PSVita. Any help would be appreciated, thanks. 

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Uncharted Territory
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Re: Accidently purchased wrong add-on.

Feb 2, 2013

You have to call  playstation support.

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MVP Support
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Re: Accidently purchased wrong add-on.

Feb 2, 2013

Toe_Tag_ wrote:

You have to call  playstation support.


But you're likely to have your account banned if you ask for a refund. 1-800-345-7669

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MVP Support
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Re: Accidently purchased wrong add-on.

Feb 3, 2013

GaditeArrow wrote:

I'm searching the PSN website for someone to contact to refund my credit card. I purchased the wrong add-on, sintead of PS3, I clicked PSVita. Any help would be appreciated, thanks. 


Welcome to the PlayStation Community,

 

Yep, contact customer support, only they can help you with this.

 

It should be noted however that all sales from the PS Store are considered final & as a rule no refunds are given, customer support may be kind enough to help you out, it's worth a try I suppose.

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Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
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First Son
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Re: Accidently purchased wrong add-on.

Feb 3, 2013

ne1atall wrote:

Toe_Tag_ wrote:

You have to call  playstation support.


But you're likely to have your account banned if you ask for a refund. 1-800-345-7669

What makes you think that?> and why would you make him worry about being banned for something simple like that....Smiley Frustrated

 

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MVP Support
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Re: Accidently purchased wrong add-on.

Feb 3, 2013

specht05 wrote:

ne1atall wrote:

Toe_Tag_ wrote:

You have to call  playstation support.


But you're likely to have your account banned if you ask for a refund. 1-800-345-7669

What makes you think that?> and why would you make him worry about being banned for something simple like that....Smiley Frustrated

 


Because it's happened before.

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First Son
Registered: 02/02/2013
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Re: Accidently purchased wrong add-on.

Feb 3, 2013

Meh. No worries folks, but thanks for giving me the info. 

 

I was shocked to even get it answered. Robot Very Happy

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First Son
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Re: Accidently purchased wrong add-on.

Feb 5, 2013

ne1atall wrote:

 


Because it's happened before.


Im sure there is more to it than simply asking for a refund.

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MVP Support
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Re: Accidently purchased wrong add-on.

Feb 5, 2013

specht05 wrote:

ne1atall wrote:

 


Because it's happened before.


Im sure there is more to it than simply asking for a refund.


You're right and I apologize. I was confusing simply requesting a refund with canceling payment via Credit Card. You won't get banned for requesting a refund. You're not likely to get a refund but it doesn't hurt to ask. My bad. Smiley Embarassed

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