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Cannon Fodder
hannahballoons
Posts: 5
Registered: ‎11-29-2012

Blocking an account

[ Edited ]

Hi, i recently saw 11.99 go out of my bank account. i didn't purchase anything so was like straight on the phone and they said they'd block anyone else who used my card. afterwards i find out my boyfriend used my card on his account without me knowing. and i don't want him banned. what should i do? and it's too late to phone them up now.

can they unbann him or?

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Keyblade Wielder
ne1atall
Posts: 10,080
Registered: ‎03-01-2010

Re: Blocking an account

You can set it up to require a password at checkout. Do that and don't tell the BF what the password is.




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Keyblade Wielder
ne1atall
Posts: 10,080
Registered: ‎03-01-2010

Re: Blocking an account


hannahballoons wrote:

Hi, i recently saw 11.99 go out of my bank account. i didn't purchase anything so was like straight on the phone and they said they'd block anyone else who used my card. afterwards i find out my boyfriend used my card on his account without me knowing. and i don't want him banned. what should i do? and it's too late to phone them up now.

can they unbann him or?


 

Was he banned or not?




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Cannon Fodder
hannahballoons
Posts: 5
Registered: ‎11-29-2012

Re: Blocking an account

but he's still getting banned i think? as i phoned them up not realizing it was him.
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Cannon Fodder
hannahballoons
Posts: 5
Registered: ‎11-29-2012

Re: Blocking an account

i'm on his account now and he's still logged in and stuff. so not banned yet. but he should be as they said he'd ban whoever used my card.
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Keyblade Wielder
ne1atall
Posts: 10,080
Registered: ‎03-01-2010

Re: Blocking an account


hannahballoons wrote:
i'm on his account now and he's still logged in and stuff. so not banned yet. but he should be as they said he'd ban whoever used my card.

You're talking about Sony banning him right? You could try calling them again but.....




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Cannon Fodder
hannahballoons
Posts: 5
Registered: ‎11-29-2012

Re: Blocking an account

Yeah i phoned sony playstation network. If i told them the reason would they unban him?
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Cannon Fodder
hannahballoons
Posts: 5
Registered: ‎11-29-2012

Re: Blocking an account

please help?
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Keyblade Wielder
ne1atall
Posts: 10,080
Registered: ‎03-01-2010

Re: Blocking an account


hannahballoons wrote:
Yeah i phoned sony playstation network. If i told them the reason would they unban him?

That's up to them. There's nothing I can do for you. If you PM a moderator they may be able to help.

 

http://community.us.playstation.com/t5/Forum-Information-and-Help/The-PlayStation-com-Forum-Team/m-p...

 




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PlayStation MVP
BRIT-KO
Posts: 20,272
Registered: ‎01-09-2010

Re: Blocking an account

[ Edited ]

hannahballoons wrote:
please help?

Sorry to jump in here ne1, but as has already been said there is very little anyone here can do to help you.

 

Your boyfriend still took your credit card & purchased something without your knowing, that's theft, whether Sony ban him or not i do not know, but apart from trying to contact Sony again there's little you can do now.

 

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