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PlayStation Community Manager (Retired)
Registered: 11/02/2010
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Re: :) CREDIT CARD NOT VALID - FIX

Sep 12, 2013

Solution is three posts above from UJ.  Since this thread was created there's now a CS page that helps out with these kinds of issues.

 

Also, pretty sure that moderation left the address because it's an example, not the real address.

Tempest_Fire
Ex-PlayStation Network Senior Community Manager
Sony Interactive Entertainment America
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MVP Support
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Re: :) CREDIT CARD NOT VALID - FIX

Sep 13, 2013

Solid---Steak wrote:

gh0St_o0420 wrote:

Might wanna remove that address,


Good call, and I reported it but I quickly realized that it's fake anyway.  But maybe they don't want people to know their zip code.

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First Son
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Re: :) CREDIT CARD NOT VALID - FIX

Oct 27, 2013

This is unbelievable. The fact that this thread started in 2008 and people are still having this problem in 2013 is just unfathomably stupid to me. As someone who is switching to Sony after Microsoft's fiasco, this is an unsettling first experience. Sony is a behemoth, this should have been fixed. They've had 5 years.

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First Son
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Re: :) CREDIT CARD NOT VALID - FIX

Jan 19, 2014
Same problem. I guess they don't want my money.
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Lombax Warrior
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Re: :) CREDIT CARD NOT VALID - FIX

Jan 20, 2014
It's like Sony doesn't really want us to use CCs. I have no problem with my Xbone. Either fix the CC issue once and for all or remove that payment option!!
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First Son
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Re: :) CREDIT CARD NOT VALID - FIX

Jan 21, 2014

I'm the only one still getting this error? Cus the representatives are just saying stuff like " Well, change your network connection" ....Can't even help redeem my codes.....

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First Son
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Re: :) CREDIT CARD NOT VALID - FIX

May 3, 2014

My solution to it was this:

 

1) Enter the information through your online account on the computer, not the console.

 

2) Enter the billing address EXACTLY as it appears on your CC statement.  Do not check the "use residential address".  Sony's payment servers pull word for word what the credit card statement says.  Once I did that it worked.

 

Really stupid problem to ha ve, but those 2 steps seemed to solve it.

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First Son
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Re: :) CREDIT CARD NOT VALID - FIX

Jun 13, 2014

issue  back on ps4?

 

Card not valid, on unit or pc. tried  two cards  and local  prepaid psn cards out of stock  at 2 location .**bleep**

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First Son
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Re: :) CREDIT CARD NOT VALID - FIX

Jan 8, 2015
I went to PSN on my PC as well to add funds. It worked like charm.
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First Son
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Re: :) CREDIT CARD NOT VALID - FIX

[ Edited ]
Jun 15, 2015

IT IS 2015 AND THIS **bleep** STILL CONTINUES !!!

*bleep* SONY, *bleep* PSN !!!!

 

MOD EDIT: Removed profanity. Please do not try to avoid the profanity filter. -minako85v

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