Some of my friends recently bought Black Ops 2 and want to join my clan. From the in-game menu they select the Elite option. It prompted them to sign up for Elite. They created a user id and password. It then prompted them to download Elite from the store. When they proceed to download the app a message appears on screen that says Elite is not available for download from the store. How can they get the Elite console app if it isn't available in the store for download?