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Jun 13 2013
By: KRAgito2k3 First Son 2 posts
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Can't navigate Playstation Store

9 replies 664 views Edited Jun 13, 2013

I am having trouble with my Playstation Store.  Since the update on Tuesday evening, when I enter the Store on my PS3 my controller stops working.  My player one light at the top of the controller is still lit indicating it is still working and I can exit out the store using my PS button.  This the only application this happens with, so I was wondering if anyone else had this issue and how could I fix it?

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First Son
Registered: 06/13/2013
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Re: Can't navigate Playstation Store

Jun 13, 2013

Im having the same problem. Not sure what is happening...

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First Son
Registered: 06/14/2013
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Re: Can't navigate Playstation Store

Jun 14, 2013

Me as well. Please help someone!:smileysad:

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MVP Support
Registered: 03/01/2010
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Re: Can't navigate Playstation Store

Jun 14, 2013
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First Son
Registered: 10/29/2010
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Re: Can't navigate Playstation Store

Jun 14, 2013

I haven't tried uninstalling then reinstalling the store.  I will try that.

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MVP Support
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Re: Can't navigate Playstation Store

Jun 14, 2013

KRAgito2k3 wrote:

I haven't tried uninstalling then reinstalling the store.  I will try that.


Yes try that. It worked for me and others. This isn't meant to be a guarantee that it'll work for you. Just a starting point. Post results please.

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First Son
Registered: 10/24/2013
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Re: Can't navigate Playstation Store

Oct 24, 2013
Didn't work for me,crazy thing about it is I just bought the playstation yesterday.
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Re: Can't navigate Playstation Store

Oct 24, 2013

EastbmoreintheD wrote:
Didn't work for me,crazy thing about it is I just bought the playstation yesterday.

Make sure your date and time are set correctly.

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First Son
Registered: 10/24/2013
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Re: Can't navigate Playstation Store

Oct 24, 2013
Nothing ... idk. Maybe I will return it
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PlayStation Support
Registered: 01/30/2013
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Re: Can't navigate Playstation Store

Oct 24, 2013

EastbmoreintheD wrote:
Nothing ... idk. Maybe I will return it

Hi EastbmoreintheD,

 

I would suggest Contacting Support, if deleting the store and re-installing it did not help.  Were you able to login to PSN at all and join any online multiplayer matches?

 

Thanks,

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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