PlayStation® Community Events Calendar
PlayStation® Community Events Calendar
Reply
Cannon Fodder
IbsyJ
Posts: 2
Registered: ‎02-10-2013

Can't redeem voucher code

So a friend gave me a voucher code today, I go to PS Store and it asks me to update it, which I did.

Then I try to redeem the code, it recognises it's a PS Plus subscription, then when I hit confirm it comes up with something like

 

"PS Store has encountered an error and has to close, try closing and re-opening the application. Use the PS button to exit the store"

 

Thankfully the code is still usable i.e. it doesn't say code has been redeemed when I try it again.

I've tried it on my pc, but it says this kind of code can't be redeemed on a pc.

 

Any ideas?

 

Please use plain text.
Cannon Fodder
IbsyJ
Posts: 2
Registered: ‎02-10-2013

Re: Can't redeem voucher code

So I've fixed the problem, without fixing the issue!

 

Successfully redeemed the code by going through account management -> Redeem codes, instead of going into playstation store.

 

No idea if other people will still have similar problems with PS Store or not.

Please use plain text.