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Aug 06 2013
By: teamxtremerocks First Son 1 posts
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Cannot Connect to PSN

2 replies 246 views Edited Aug 6, 2013

Okay, so here's what's been going on.

 

About a month ago, a storm knocked out my internet, and forced me to get a new router. It came in about 3 days, and I entered all the new information on router over to my PS3. It worked fine for about 3 days, and then I noticed that my PS3 would not sign in whatsoever. I've been trying for the last month to connect, but everytime I enter my stuff in Network Settings, and I do a connection test, it says "Failed to obtain IP address"

 

Any help would be appreciated, as this is really stressful. I can go a month without online PSN, but more than that and it's too much.

 

 

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MVP Support
Registered: 04/12/2010
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15233 posts
 

Re: Cannot Connect to PSN

Aug 7, 2013

Do any other devices manage to connect to the Internet through your router?

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear **

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PlayStation Support
Registered: 01/30/2013
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Re: Cannot Connect to PSN

Aug 7, 2013

Here are a few support articles that could help:

 

Connect the PlayStation 3 to the Internet

https://support.us.playstation.com/app/answers/detail/a_id/977

 

Troubleshoot Wireless Network Connection

 https://support.us.playstation.com/app/answers/detail/a_id/280/kw/network%20troubleshooting

 

Troubleshoot Wired Network Connection Problem on PS3

https://support.us.playstation.com/app/answers/detail/a_id/285/kw/network%20troubleshooting

 

Thanks,

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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