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Feb 19 2013
By: Lonely_angel First Son 1 posts
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Cannot get on psn

2 replies 84 views Edited Feb 19, 2013

PS3 states that I am using someone elses ID when it is my email address.  I want to be able to access PSN, but it will not let me.  Help please

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Re: Cannot get on psn

Feb 19, 2013

Lonely_angel wrote:

PS3 states that I am using someone elses ID when it is my email address.  I want to be able to access PSN, but it will not let me.  Help please


http://us.playstation.com/support/contact_options/index.htm    use that link and contact support.  It sounds as if someone may have used your email addy to make their own id, weird!

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Re: Cannot get on psn

Feb 19, 2013

Lonely_angel wrote:

PS3 states that I am using someone elses ID when it is my email address.  I want to be able to access PSN, but it will not let me.  Help please


you need to create a new user.Go alla the way to the left on the xmb to do so. Then you should be able to sign in with your information.

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