Useless mods, useless admins, useless customer service.
Such a shame, because I was a 360 guy from the jump, and recently converted to PS3 and actually LOVE ps3, the lack of ability to implement simple requests and changes is disheartening.
You know how you said our psn id's will just be transfering over to the new PS4?...You are taking a lot for granted with that statement. That's IF we purchase one. And everytime the goons simply rehash the same answers over and over and over again without addressing the issues, that is another person, and another person, and another person that WON'T be converting over.
I'm still on the fence. I truly appreciate my PS3, but my decision going forward will be based on Sony's ability to listen to the users paying their salaries. Right now, in my mind, they have a lot to do before I make that decision.