PlayStation®Network Support

[Cwells21]

i bought the Dead or Alive® 5 with Hotties Swimwear Set Bundle today, and instead of getting the hotties set I got the Players set. Did i read something wrong, or did something mess up? anyone else have that problem?

[Super_Nova2k13]

Moved from 'PS Home Support'.

[Mr_Revan_33]

I also bought the same bundle, but when I checked the DLC store page of the "Hotties Swimwear Set", it doesn't show that I own it. Is this suppose to happen?

Note: I already own "Player's Swimsuit Set" before I purchased this bundle, so I have no way of confirming about Cwells21 claim that the DLC he got was "Player's Swimsuit Set". Does this mean I just wasted my $13 (price of that dlc) since I already own the dlc?

Please reply Sony

[Mr_Revan_33]

Could someone please verify if the store page of PSN had a typo about DOA5 + "Hotties" bundle (or should it be Player Swimsuit)?

[Cwells21]

I called Sony, twice, all they said was that's weird, never seen that before, we can give you a refund. You should give Sony a call, so they have a at least two people that called in.

[Joystick_Warrior · Accepted solution]

Thanks for catching this guys, the issue should be fixed soon. Thanks for your patience.


J_W

[Cwells21]

thanks Joystick_warrior, do you know how long will the bundle be up, i was told my refund could take a week or 2. But i would like repurchase this bundle, with the correct DLC.

[Mr_Revan_33]

@Cwells21, sadly I can't contact (call) on my end since my country (Asia) isn't supported on their hotlines. So yeah, I can't call Sony regarding the issue, nor ask for a refund in case

@Joystick_Warrior, thanks for the reply sir! Hopefully it does get fixed soon. I just wonder what about those who didn't ask for a refund? Is it possible for Sony to check those who bought the Hotties Swimsuit bundle and just activate the DLC to that account from their end?

Much appreciated

[Mr_Revan_33]

I just finished downloading Dead or Alive 5 on my PS3, (i was crossing my fingers if the hotties swimsuit dlc will be there), sadly I was mistaken. Didn't find my DLC there, only Player Swimsuit, which I already purchased as a seperate DLC before the DOA5 bundle.

Sigh

[Joystick_Warrior]

If you guys did not receive the correct DLC call customer support as they will be instructed to give you a refund for getting the wrong DLC. The issue should be fixed as of right now and you should be getting the correct swimsuit DLC when you purchase it from the store. If this isn't happening let me know.


J_W