Okay, When I decided to buy the Defiance game that recently came out, I used my usual method: Buy it on playstation store and download it. When the download began, I had a code for a $40 season pass for the same game, and I entered the code on playstation store, and it was accepted and acknowledged. However, when I clicked the download button, it froze for a few seconds then went back to the Season pass item screen (download,rate this title, etc). When I checked my download list, it hadn't even been added to the queue. ( it should have been in line to download after the game it was for finished downloading) So I waited until the Defiance game was completely installed and patched, then I went back onto the playstation store and the season pass was still recognized as purchased, but it still would not initiate the download process. I also noticed that there is an area to redeem codes in game, however since my code was used on the playstation store it is no longer valid, and cannot be entered in the in game prompt. So my question is: Does anybody have any idea how I can download this item? Its quite a significant price to pay for something I can't even use, and I am very frustrated that it was so easy for this mistake to happen.
(also, the website's support center did not help at all. I think it should just get shut down since most people come to the forums for help anyways)
Great choice of game right there. I'm wanting to get that myself! On track... With a Season Pass purchase, it isn't added to your download list. The items that come with the Season Pass are released over time and added to your Download list when they're released. To find out if you got your purchase simply go to your Account Management under the PlayStation Network icon via your PlayStation 3 system. Follow list below to see if you have indeed purchased the pass for Defiance.
Go through the services list to find out if you did purchase the item(s). If you find it then you'll get the download when the item(s) are released. If you do not find the Season Pass in the service list check again. If you still don't find it and Sony did charge for the item please check out the PlayStation Knowledge Centers Live Chat. I hope this helps. Link below...