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Monster Hunter
Registered: 06/08/2004
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Re: Disney Infinity freezing

Aug 18, 2013

Hey Mickey Mouse! GREAT idea to release a game on SUNDAY and ONLY have Live Chat support on THURSDAY. 

http://disneyinteractivestudios.custhelp.com/app/chat/chat_launch

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First Son
Registered: 08/18/2013
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Re: Disney Infinity freezing

Aug 18, 2013

Caliban5 -- thanks for your reply re: loggin in to Disney.com account!

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pd-
First Son
Registered: 06/14/2007
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Re: Disney Infinity freezing

Aug 18, 2013
Beware, internet disabling is not a good fix as your game file will inevitably still corrupt. The trick will allow you to enjoy the game without freezing, but your game file will still corrupt regardless of whether the 1.01 patch is installed, you shutoff your network connection or disable your account with infinity. I have tried all of these things, and while being able to play is better than nothing, it is still for naught because you will have to start from scratch at some point. This is epic fail for Disney.
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First Son
Registered: 08/18/2013
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Re: Disney Infinity freezing

Aug 18, 2013

I just talk o game stop they told me is more likely a software patch give it 3 days if no luckjust return it to bad my kids love disney


caliban5 wrote:
seems Disney infinity is having load problems, and you may receive errors logging in or managing your account. Just keep trying and you'll get in.

 

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First Son
Registered: 12/25/2008
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Re: Disney Infinity freezing

Aug 18, 2013

UPDATE: So my son had the idea to try it on my PS3 with a fresh install, no logging into the PSN, no update to 1.01 on the game. They've been playing couch-coop for the last hour with no problems. No network availablity for anything online....but at least they can play something today.

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First Son
Registered: 08/18/2013
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Re: Disney Infinity freezing

Aug 18, 2013
I'm getting really angry. Can't even get to the tutorial. Returned the game and got to the loading screen and can't get past that. Does this game REQUIRE Internet?
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First Son
Registered: 08/18/2013
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Re: Disney Infinity freezing

Aug 18, 2013
Solutions have been posted multiple times.

Delete any saved game profile you may already have, and the 1.01 update if you downloaded it.

Disable your internet connection from the PS3 system settings.

Play the game and do not try to connect to anything and/or download the update when prompted within Infinity.

You should be able to play as a guest for a while without issue.

It's a temporary fix, although I'm not too keen on using it a lot at this point because I'd rather have all of my progress attached to my profile. I imagine there is SOME benefit to doing that, so I'm holding out. But if you don't care about that and want to play....there you go.
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First Son
Registered: 08/18/2013
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Re: Disney Infinity freezing

Aug 18, 2013

Mine has been working this evening. We didn't disconnect it from the internet. Figured we would give it one more shot. Been playing various places for a couple of hours now with no problem.

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First Son
Registered: 08/18/2013
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Re: Disney Infinity freezing

Aug 18, 2013
Deleted all data and did not update game is working fine. At least you can play it but you can not save or sign in to the network because it forces you to update. Hope this helps
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First Son
Registered: 07/12/2004
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Re: Disney Infinity freezing

Aug 18, 2013

We have found out that you need to turn off your internet and then go and paly it works

 

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