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Feb 15 2013
By: frandeleo18 First Son 1 posts
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Error 80023171 playstation store

10 replies 9152 views Edited Feb 15, 2013

hello i have some problems. i was trying to buy a seasson pass but i can´t because the sistem show me that i can´t buy it. is not my first time  because a buy some games also some complements but this time i can´t i am using a visa i am from Panama is the same card i dont know what can i do. help plzz

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First Son
Registered: 02/16/2013
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Re: Error 80023171 playstation store

Feb 16, 2013
I've been having the same problem all day.
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Re: Error 80023171 playstation store

Feb 16, 2013

frandeleo18 wrote:

hello i have some problems. i was trying to buy a seasson pass but i can´t because the sistem show me that i can´t buy it. is not my first time  because a buy some games also some complements but this time i can´t i am using a visa i am from Panama is the same card i dont know what can i do. help plzz


Are you trying to buy a season pass that doesn't match the game region?

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First Son
Registered: 03/10/2013
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Re: Error 80023171 playstation store

Mar 10, 2013

Figured it out on my own last night.  Posting here for anyone who finds this post in the future.  I had to redo my credit card.  Although the credit card # was already there when I went into the billing info, I had to just re-enter it all again.  I'm not sure, but I think the expiration year was missing.  In any event, start all the way from the begining with the billing info.  Sign in, go into your account management and re-enter the billing information.  That's what did it for me.  I also had to reset my password for I assume a different issue.  My password (which I KNEW was correct), wasn't letting me sign in for whatever reason.  So I reset it with a new password, then went on to re-enter my billing info.

 

So if just re-entering the billing information alone doesn't work, first try resetting the password, log-in to the network, and then enter the billing information all over again.  Probably just need to redo billing info, however these were the exact steps that I followed, and it worked.  Don't think the resetting password is needed, but mentioning it just in case.

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First Son
Registered: 03/28/2013
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Re: Error 80023171 playstation store

Mar 28, 2013

Ok guys I have a solution to this problem. As of today 3/28/2013 PSN has no clue what the error code 80023171 is or where it came from, nor do they know how to fix it yet. There is a way to get funds onto your account, just go to Sonyentertainmentnetwork.com, signin, then add funds to wallet, then add funds to wallet again. you will have 3 options to add funds. if you have a paypal account click paypal, if you dont go and sign up then return and click paypal. It doesnt fix the error problem but it alows you to get what you want. it took me a week in a half talking to ppl online and multiple ppl from PSN to finaly get someone who know what to do. Its all thanks to Steve from PSN costumer service. so thank Frosty (me) and Steve. 

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First Son
Registered: 04/16/2013
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Re: Error 80023171 playstation store

Apr 21, 2013
i`ll try this way. If it works thank u alot if not i buy a xbox720 when it is released.
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First Son
Registered: 07/17/2013
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Re: Error 80023171 playstation store

Jul 17, 2013

Hello. i just paid for my 3 months subscription of playstation plus and after that wanted to pay for music unlimited and its giving me error code 80023171.  it accepted the first payment and not the second payment . am  a little frustrated 

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First Son
Registered: 07/27/2013
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Re: Error 80023171 playstation store

Jul 27, 2013
cannot buy anything on line
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First Son
Registered: 11/09/2013
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Re: Error 80023171 playstation store

Nov 9, 2013
Lol I'm already getting Sony services is trash this isn'tthe first issue iI've had with them no where near it
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First Son
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Re: Error 80023171 playstation store

Nov 30, 2013

I went into account management and updated all my info such as password and payment info. Even if it was right on the screen i re entered it and it excepted that. Maybe since it hasnt been updated in a awhile it just needs a refresher but it did work and all is well. Be patient gamers......this is a machine and it to has to be refreshed and updated or like us....it will become old and bland....gamer on friends.

If you can't beat it RAM it!
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