PlayStation®Network Support

[shark0807]

Ever since the new firmware patch (1.82?) released, I've had this strange error. As soon as I turn on my PS3, I have it so that I am supposed to sign in automatically. What occurs is a bit odd, in that the router shuts off completely, and in a split second, turns back on. So everything on my network loses internet and must reconnect. The PS3 does not connect on the first go, and it only occurs whenever I am in a position that the Playstation network tries to sign in automatically. So whenever I leave a game, movie, or turn on the system. I have tried openning the ports as described in one of the threads on here, and I have tried placing my PS3 in a DMZ without any solution. Has anyone else had this problem and found a solution for it?

"An Error has occurred when trying to log into the Playstation Network
(80710723)"

[Richport]

Give this a try:

Forward the following ports to your PS3's ip

TCP:80, 443, 5223

UDP:3478-3479, 3658

Then disable upnp in your router's settings

[shark0807]

Ahhh, disabling UPnP did the trick thank you!

[Richport]

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Shark0807 wrote:
Ahhh, disabling UPnP did the trick thank you!

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No problem, I'm glad it worked out

[zsasbo~]

FINALLY!  It was the UPnP...thanks!

[Dak2GreGaer00]

I got the same error code,  instead whenever I try to get on the playstation home program on my ps3 it says a new software was found and so it said in order for me to get on playstation home. I start the download and it would remain at zero and then go to 1% and it says error I signed out of the PS Network. And no matter what I do, the thing keeps on signing me out!  what should I do?

[InfernoUchiha]

I'm having the same problem here! Help!

[Rex1623]

How do I forward those ports to my PS3's IP??

[wandango75]

please can you help i am completely new to both playstation 3 and playstation network,my sons ps3 has this same error code can anybody help with an guide step by step as to what i need to do to sort it out it is connected wirelessly via orange live box

[ewan_badg-1999]

Please can you help, I am a novice on PS3 and have the error code 80710723 coming up when I try to do a system update.  Can you give me a step by step guide to correct this, I am on a wireless netgear router.