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Jul 08 2007
By: shark0807 First Son 2 posts
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Error code 80710723

35 replies 37843 views Edited Jul 8, 2007
Ever since the new firmware patch (1.82?) released, I've had this strange error. As soon as I turn on my PS3, I have it so that I am supposed to sign in automatically. What occurs is a bit odd, in that the router shuts off completely, and in a split second, turns back on. So everything on my network loses internet and must reconnect. The PS3 does not connect on the first go, and it only occurs whenever I am in a position that the Playstation network tries to sign in automatically. So whenever I leave a game, movie, or turn on the system. I have tried openning the ports as described in one of the threads on here, and I have tried placing my PS3 in a DMZ without any solution. Has anyone else had this problem and found a solution for it?

"An Error has occurred when trying to log into the Playstation Network
(80710723)"
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Fender Bender
Registered: 12/30/2006
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Re: Error code 80710723

Jul 8, 2007
Give this a try:

Forward the following ports to your PS3's ip

TCP:80, 443, 5223

UDP:3478-3479, 3658

Then disable upnp in your router's settings
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First Son
Registered: 07/08/2007
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Re: Error code 80710723

Jul 9, 2007
Ahhh, disabling UPnP did the trick thank you!
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Fender Bender
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Re: Error code 80710723

Jul 9, 2007


Shark0807 wrote:
Ahhh, disabling UPnP did the trick thank you!


No problem, I'm glad it worked out
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First Son
Registered: 01/10/2008
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Re: Error code 80710723

Jan 10, 2008
FINALLY!  It was the UPnP...thanks!
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First Son
Registered: 11/27/2008
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Re: Error code 80710723

Nov 27, 2008
I got the same error code,  instead whenever I try to get on the playstation home program on my ps3 it says a new software was found and so it said in order for me to get on playstation home. I start the download and it would remain at zero and then go to 1% and it says error I signed out of the PS Network. And no matter what I do, the thing keeps on signing me out!  what should I do?
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First Son
Registered: 09/03/2009
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Re: Error code 80710723

Feb 19, 2010
I'm having the same problem here! Help!
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Monster Hunter
Registered: 11/26/2008
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Re: Error code 80710723

Feb 19, 2010
How do I forward those ports to my PS3's IP??

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First Son
Registered: 03/18/2010
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Re: Error code 80710723

Mar 18, 2010

please can you help i am completely new to both playstation 3 and playstation network,my sons ps3 has this same error code can anybody help with an guide step by step as to what i need to do to sort it out it is connected wirelessly via orange live box

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First Son
Registered: 04/02/2010
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Re: Error code 80710723

Apr 2, 2010

Please can you help, I am a novice on PS3 and have the error code 80710723 coming up when I try to do a system update.  Can you give me a step by step guide to correct this, I am on a wireless netgear router.

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