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Jan 18 2011
By: PacificTheme First Son 1 posts
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Error while downloading rented movie from PS Store

6 replies 527 views Edited Jan 18, 2011

i've been getting error number "80710723" whenever i try to download a rented hd movie from the playstation store. i've been researching all morning and have tried all the different things people have said to try and do (disable upnp/ssdp on router, opening up certain ports, disable media server on ps3, deactivate/activate video on ps3) and nothing has worked. may anyone help me please? i thought maybe it was my connection to the store or something but i've been able to download ps3 games as well as add-ons with no problems. it just seems to be movies that will not download. they stay at 0% and i get the error message within a couple minutes. frustrating. i just want to watch fubar 2

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Fender Bender
Registered: 06/08/2008
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Re: Error while downloading rented movie from PS Store

Jan 18, 2011
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First Son
Registered: 02/10/2013
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Re: Error while downloading rented movie from PS Store

Feb 10, 2013
Had the same problem. Called support and they were no help. I asked for a refund and they said it would be reviewed over 10-15 business days. What a joke. That is terrible customer support. As terrible as their website customer support. I hope you have lots of time, because they will take forever to get back to you while they hold your money hostage.
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Treasure Hunter
Registered: 08/20/2009
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Re: Error while downloading rented movie from PS Store

Feb 10, 2013

They may still be having some network hiccups, but this was being investigated the last I heard. Here's more information on your specific error:

 

80710723: Network Server Timeout

 

  • Attempt to connect at a later time or contact your Internet Service Provider to check the speed of your Internet service.
  • You may also attempt to troubleshoot your own network. Click on the type of connection you are connecting to below for suggestions:
  • PS3 WiredTroubleshooting
  • PS3 Wireless Troubleshooting
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PlayStation Moderator
Registered: 12/20/2012
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Re: Error while downloading rented movie from PS Store

Feb 10, 2013
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Uncharted Territory
Registered: 10/25/2007
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Re: Error while downloading rented movie from PS Store

Feb 10, 2013

What type of router model#

 

Are you connected wired or wireless?

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MVP Support
Registered: 03/01/2010
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Re: Error while downloading rented movie from PS Store

Feb 11, 2013

Toe_Tag_ wrote:

What type of router model#

 

Are you connected wired or wireless?


They don't want help. They wanted to bump a 2 year old thread and rant. Mission accomplished. They won't be back. Not on this thread anyway. They'll bump and rant on others.

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