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Sep 14 2012
By: Joystick_Warrior PlayStation Support 3970 posts
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[FEEDBACK REQUESTED] 4.25 Firmware Update Issues

[ Edited ]
727 replies 26089 views Edited Jun 19, 2013

Hey everyone. We've been noticing quite a bit of feedback from people having issues with the new 4.25 update. We wanted to collect some data from everyone so we can better understand the issues that have come up. If you can go ahead and post this info it would be very helpful for us:

 

  • Your PS3 Model, Hard drive size (phat/slim, GB size, default/custom HDD)
  • Internet connection (wired/wireless)
  • Did you update to 4.25 from version 4.20 or 4.21 (4.21 was an optional update that was not required)

If you guys have any other info you want to give, please do as any details could help us out in narrowing down the problems. Thanks everyone!

 

 

J_W

 

 

Mod Edit: Locking this thread because it refers to an older firmware update. Please use a more recent thread. Thanks, MV



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First Son
Registered: 08/19/2012
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Re: [FEEDBACK REQUESTED] 4.25 Firmware Update Issues

Sep 14, 2012

i have version 4.23 and hdd 320GB plz how to update version to 4.25

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First Son
Registered: 09/14/2012
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Re: [FEEDBACK REQUESTED] 4.25 Firmware Update Issues

Sep 14, 2012

i have the slim,just 160,default. was fine until 4.25 update. im now falling through map floors and going through doorways 3 or 4 times . ive tryed wired and wireless same same. i have a 30 mb internet connection ive had my cable company here to make sure it was not an internet issue.definatly the 4.25 update. i did a reformat last night no change.i play bf3 u see . nice for the exX2 event this weekend. maybe we could just go back to the older version until the problem is fixed.

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First Son
Registered: 09/14/2012
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Re: [FEEDBACK REQUESTED] 4.25 Firmware Update Issues

[ Edited ]
Sep 14, 2012

I have a 120GB slim. Wireless internet, and I had whatever the newest firmware before this update was. My PS3 is hard shutting off on Tekken Tag Tournament 2 and I don't know if this new firmware is to blame. I got a flashing red light when this happened that stopped blinking after I hit the power button. I was able to eject the disc. Scared to play my system right now.

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First Son
Registered: 09/14/2012
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Re: [FEEDBACK REQUESTED] 4.25 Firmware Update Issues

Sep 14, 2012

I have the 60gb big PS3 and I was playing fine until I downloaded the new firmware and than when it was done installing and my ps3 restarted I cant get the tv to recognize the ps3 now and my controller dont work on it. The new update broke my ps3 i think.

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First Son
Registered: 09/13/2012
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Re: [FEEDBACK REQUESTED] 4.25 Firmware Update Issues

Sep 14, 2012

Hey.    I too am being negatively affected by the 4.25 update. My PS3's connection to the Playstation Network has failed to operate correctly, entirely since the update despite my internet connection itself being fine and working as always.

 

 

  • Slim Model. 160GB - Default Drive
  • Wireless Internet Connection.  ( NOTE: As said in previous posts I have made regarding this issue. My connection was fine until the 4.25 Update. )
  • Updated from 4.20  

 

This update has entirely destroyed my PS3's Connection to PSN. All games are unplayable online since the update, logging in is far more difficult than it ever has been. 

 

Please fix this issue.

 

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PlayStation Support
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Re: [FEEDBACK REQUESTED] 4.25 Firmware Update Issues

Sep 14, 2012

PhoenixRush wrote:

I have a 120GB slim. Wireless internet, and I had whatever the newest firmware before this update was. My PS3 is hard shutting off on Tekken Tag Tournament 2 and I don't know if this new firmware is to blame. I got a flashing red light when this happened that stopped blinking after I hit the power button. I was able to eject the disc. Scared to play my system right now.


I want to clarify which firmware you had before you updated to 4.25. Keep in mind no one was required to update to 4.21 so if you didn't manually check for the update, you were never informed of it. So if you never updated on your own, only by PSN requiring it, you updated from 4.20. Let me know which one if you can



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First Son
Registered: 09/14/2012
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Re: [FEEDBACK REQUESTED] 4.25 Firmware Update Issues

Sep 14, 2012

If Playstation Plus' automatic update would install 4.21, that's what I had. Although either way I think I did because it made some software more stable which is always a good thing. I have the default HDD I forgot to mention

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First Son
Registered: 09/14/2012
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Re: [FEEDBACK REQUESTED] 4.25 Firmware Update Issues

Sep 14, 2012

PS3 80 gig

wireless: downloads up to 70 mb and uploads up to 35mb

had latest update before updating last night

 

now TV won't recognize my PS3 is connected; tried various ways to correct this; not a cable thing, it's an update thing

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First Son
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Re: [FEEDBACK REQUESTED] 4.25 Firmware Update Issues

Sep 14, 2012

I have a Slim 320G.  I updated from 4.21.  I use WiFi.

After the update the system rebooted.  The XMB appeared but everything was going slowly.  Then my controllers were not working.  I could not power off the system by holding the power button and had to unplug the power cord.  After that it worked well.

 

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