PlayStation®Network Support

[LANE1834]

No better today gonna request the money back .

[johnguzik70]

The end of the panthers/falcons game is  starting to hang.

[jhmg85]

Seahawks-Rams game was flawless, but that was an early game between two unpopular teams. I'll come back to report on the late games.

[Trentesis12a]

Somebody better fix this because if there is no improvement next week I will be getting a refund. This is ridiculous. 

[a_fatula]

Much buffering and locking up. Error Mesage:"Can't connect with server" and if I quit app and start it back up it works for a while.

White County Cable

Wired

Apple Airport Extreme

During the later games (4:30 PM start times) last week and this week

Arkansas

[Ciervo78]

Ok i reset modem and plugged straight into my modem and same issues South Carolina/Charter Communications connection speed 20.37 mpbs DL 4.15 mpbs UL and 29 ms ping! It is clearly there servers because it isn't every game freezing but oddly enough every week the gsme I want to watch! Miami v Arizona perfect but I hate both. Last week my Bears would not play 2 minutes without freezing but yet Cowboys game perfect! Fix your or tell them to fix their servers 300 dollars for Garbage

[jhmg85]

Same exact issue with the afternoon games. Miami-Arizona is unwatchable.

FIX IT

[Trentesis12a]

Buffering, spinning wheel, game jumping all over the place. 

Suddenlink

Wired

SMC

Since week 1

West Virginia

the games are unwatchable after 4pm. We better receive a refund for the awful service we have experienced. I of course will be demanding a refund if the service does not improve. 

[jhmg85]

It has been stuck on the spinning wheel for 5 minutes now.

[costa-dc]

I have a hard time believing this is a hardware issue and not a direct tv ps3 server issue.

The worst games, the ones that freeze the most, are popular teams like the Packers and Saints.

The Titans vs Texans game, from earlier today, gave me no problems

Currents Pack Saints game is unwatcahble.

I turned off media servers and followed the steps on this website, http://www.technipages.com/ps3-fix-choppy-video-on-nfl-sunday-ticket.html which barely helped.

• What issue(s) are you experiencing? (error message, buffering, spinning wheel, picture quality)

All of the above.

• Who is your ISP?

Comcast.

• Are you using a wired or wireless connection?

Using a wireless, tested the connection and it is blazing. Tried to use a wired connection, same problems persist.

• What is the make & model of your router?

Arris TG862

• When did the issue occur?

Durring more popular games, like when Peyton Manning or the Packers or Saints play. Less often, but still persists, durring less popular 1:00 games.

• In what state are you located?

Washington, DC.

I feel like it is common sense that a bigger game should have more server space. Tons of people are going to tune into certain games, why isn't that accounted for?