PlayStation®Network Support

[johnguzik70]

All of these games are terrible! You would think the service would be better as the year went on but its bad.

[jhmg85]

5 weeks down. 11 to go. For every week that goes by without the service working, I will be requesting 1/16th of $300. Sony already owes me $93.75 for failing to deliver a usable service for 5 weeks now. I'm really hoping that come January, I won't be needing a $300 refund. 

[Darth_Brisko]

Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues [ New ]

I turned off media servers and followed the troubleshooting steps and it doesn't help.  I've got a solid 25Mb/s connection adn have no trouble streaming video to any other device in the house.  4 Weeks of terrible service with no improvement and at this point I'd like a refund.

• What issue(s) are you experiencing? (error message, buffering, spinning wheel, picture quality)

All of these...

• Who is your ISP?

Cox  Communications

• Are you using a wired or wireless connection?

Wired

• What is the make & model of your router?

I've Tried it with 3 different routers and even directly to the cable modem.  Currently it's on a new out of the box Buffalo WZR-600DHP

• When did the issue occur?

All games starting at 1

• In what state are you located?

Connecticut.

[Darth_Brisko]

• What issue(s) are you experiencing? (error message, buffering, spinning wheel, picture quality)

All of these...

• Who is your ISP?

Cox  Communications

• Are you using a wired or wireless connection?

Wired

• What is the make & model of your router?

I've Tried it with 3 different routers and even directly to the cable modem.  Currently it's on a new out of the box Buffalo WZR-600DHP

• When did the issue occur?

All games starting at 1

• In what state are you located?

Connecticut.

[A_G_2_D_N]

Hello, is there anybody out there from sony? Are we even gonna get a request feedback statement? I guess that really does not matter anyway right.

[OptimusMoo]

It's a 17-week season, so request 1/17th each week.

[OptimusMoo]

I received a call from Sony today granting me my refund in full back to my credit card. We shall see how long that takes to process, since today was a bank holiday.

[Gruntztastic]

Optimus....how long ago did you request your refund? Im going on 8 days now with no word

[jhmg85]

I really only want to watch my team play, so 16 games.

[jhmg85]

Gruntz, did you email or call? I emailed Sony support and received the refund in about 3 days.

[Gruntztastic]

I called and emailed. I got a response today stating it can take 10-15 days. So annoyed...