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First Son
Registered: 09/30/2012
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10 posts
 

Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Oct 7, 2012

All of these games are terrible! You would think the service would be better as the year went on but its bad.

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Splicer
Registered: 09/19/2012
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55 posts
 

Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Oct 8, 2012

5 weeks down. 11 to go. For every week that goes by without the service working, I will be requesting 1/16th of $300. Sony already owes me $93.75 for failing to deliver a usable service for 5 weeks now. I'm really hoping that come January, I won't be needing a $300 refund. 

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First Son
Registered: 10/08/2012
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Oct 8, 2012
Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues [ New ]
 

 

  • What issue(s) are you experiencing? (error message, buffering, spinning wheel, picture quality)

All of these...

 

  • Who is your ISP?

Cox  Communications

 

  • Are you using a wired or wireless connection?

Wired

 

  • What is the make & model of your router?

I've Tried it with 3 different routers and even directly to the cable modem.  Currently it's on a new out of the box Buffalo WZR-600DHP

 

  • When did the issue occur?

All games starting at 1

 

  • In what state are you located?

Connecticut.

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First Son
Registered: 10/01/2012
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5 posts
 

Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Oct 8, 2012

Hello, is there anybody out there from sony? Are we even gonna get a request feedback statement? I guess that really does not matter anyway right.

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First Son
Registered: 09/23/2012
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22 posts
 

Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Oct 9, 2012
It's a 17-week season, so request 1/17th each week.
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First Son
Registered: 09/23/2012
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Oct 9, 2012

I received a call from Sony today granting me my refund in full back to my credit card. We shall see how long that takes to process, since today was a bank holiday.

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First Son
Registered: 08/17/2012
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24 posts
 

Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Oct 9, 2012
Optimus....how long ago did you request your refund? Im going on 8 days now with no word
Message 97 of 196 (516 Views)
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Splicer
Registered: 09/19/2012
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55 posts
 

Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Oct 9, 2012

I really only want to watch my team play, so 16 games.

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Splicer
Registered: 09/19/2012
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Gruntz, did you email or call? I emailed Sony support and...

Oct 9, 2012

Gruntz, did you email or call? I emailed Sony support and received the refund in about 3 days.

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First Son
Registered: 08/17/2012
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Oct 10, 2012
I called and emailed. I got a response today stating it can take 10-15 days. So annoyed...
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