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Sep 28 2012
By: Joystick_Warrior PlayStation Support 4425 posts
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[FEEDBACK REQUESTED] NFL Sunday Ticket Issues

195 replies 1623 views Edited Sep 28, 2012

Hey all. Once again we are requesting your input on another issue that has shown up, this time with NFL Sunday Ticket.

 

If you are experiencing issues with the NFL Sunday Ticket app for PlayStation 3, please visit our troubleshooting article here:

 

 

http://us.playstation.com/support/answer/index.htm?a_id=4681

 

If you continue to experience problems with the application after consulting the above troubleshooting article, please reply to this post with the information below.

 

  • What issue(s) are you experiencing? (error message, buffering, spinning wheel, picture quality)
  • Who is your ISP?
  • Are you using a wired or wireless connection?
  • What is the make & model of your router?
  • When did the issue occur?
  • In what state are you located?

 

We are continuously working behind the scenes to improve the NFL Sunday Ticket experience, and your feedback is valuable. Thanks everyone and we appreciate your patience and feedback. 

 

 

- Joystick_Warrior

 

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Splicer
Registered: 09/19/2012
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Sep 29, 2012

Holy cow, an honest attempt to fix the issue!

 

  • What issue(s) are you experiencing? (error message, buffering, spinning wheel, picture quality

Spinning wheel, picture quality, same section of video repeating 4-5 times, skipping ahead, inability to rewind

 

  • Who is your ISP?

Verizon Fios

 

  • Are you using a wired or wireless connection?

Wired

 

  • What is the make & model of your router?

Actiontec MI424WR

 

  • When did the issue occur?

Week 2 late games, Week 3 late games.

 

  • In what state are you located?

 New York

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First Son
Registered: 09/24/2012
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Sep 29, 2012
What issue(s) are you experiencing? (error message, buffering, spinning wheel, picture quality

Buffering, spinning wheel, skipping ahead

Who is your ISP?

Brighthouse

Are you using a wired or wireless connection?

Wireless (with all other devices turned off, secure cabling, close proximity to router, excellent signal, speed tests 15-20mbps)

What is the make & model of your router?

Linksys E3000

When did the issue occur?

Week 3 Early Games (Bears / Rams)

In what state are you located?

Florida
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Monster Hunter
Registered: 12/13/2008
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Sep 29, 2012
  • What issue(s) are you experiencing? (error message, buffering, spinning wheel, picture quality)  - All of the above
  • Who is your ISP?  - Bright House Networks 40mbps down 5mbps up
  • Are you using a wired or wireless connection? - Wired
  • What is the make & model of your router? Ubee DVW 3201b
  • When did the issue occur? 4pm  games weeks 2 and 3
  • In what state are you located? Florida

 

Directv and Sony engineers need  to increase bandwidth like mlbtv uses for their streams ,like 4.5mbps and also they need to include a Fantasy Tracker and Short Cuts/archived games feature to WARRANT the $300 price tag.

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First Son
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Sep 29, 2012

What issue(s) are you experiencing?   (error message, buffering, spinning wheel, picture quality)

Buffering, spinning wheel and pixilation

 

Who is your ISP?

ATT Uverse

Are you using a wired or wireless connection?

Wireless

When did the issue occur?

Week 1,2 & 3

  - bad during seattle game and during the 3 overtime games

 

In what state are you located?

CA

 

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Splicer
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

[ Edited ]
Sep 29, 2012

Disregard

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Splicer
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Sep 29, 2012

LOL. Nevermind, simultaneous post with bleuhound.

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First Son
Registered: 09/29/2012
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Sep 30, 2012

Isuue= Lagging, buffering, error codes (video unavailable at this time, connection error and tecnical difficulties, try again later)

 

ISP= BrightHouse Networks

 

Connection= wireless

 

router=Belkin play N600

 

Occur= Weeks 1,2 and 3. All day.

 

State= FL

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First Son
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

[ Edited ]
Sep 30, 2012
  • What issue(s) are you experiencing? (error message, buffering, spinning wheel, picture quality)
  • Who is your ISP? Brighthouse
  • Are you using a wired or wireless connection?wired and wireless
  • What is the make & model of your router? Net gear WDNR3400
  • When did the issue occur? WEEK 2 AND WEEK 3 3 WAS TOTALLY UNWATCHABLE..
  • In what state are you located? Florida

 

23.00 TO 28.00 Mbps Down   2.25 Mpbs Up

 

All other apps work correctly.

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First Son
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Re: [FEEDBACK REQUESTED] NFL Sunday Ticket Issues

Sep 30, 2012

Halftime now, but so far the SEA vs STL game has been watchable. (nice STL fake play to score!)  There has been "some" pixelation, but nothing compared to last week.  Hopefully the service quality doesn't degrade during the 2nd half. 

 

maybe with all the people demanding refunds and dropping the service, there's enough bandwith for the rest of us!  Smiley Very Happy

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