PlayStation®Network Support

[Gruntztastic]

I have waited 6 days for a refund. We will see if j actually get it

[costa-dc]

just file a chargeback with your credit card company.

[OptimusMoo]

Okay waiting for the BUF-SF game to start up. I went from the DTV BUF-SF to some DTV commercial. Stutter freeze No. 1.

[OptimusMoo]

Oh joy. Stutter No. 2 on a commercial before kickoff.

One more and Sony gets the call.

[costa-dc]

Red Zone is stuttering and looks like garbage right now for me. Missing the Colts closing drive.

[OptimusMoo]

I've seen Kyle Williams tackled twice on the opening kickoff, and I've seen a portion of the starting lineups announced twice, thanks to stuttering. Also saw Manningham's catch twice. And the graphics look worse than an Atari 2600 game.

And then I saw No. 21's punt return for a TD twice pending a flag.

I'm calling Sony. This is craptactular.

[Tuskawilla]

What issue(s) are you experiencing? (error message, buffering, spinning wheel, picture quality)
Error message, buffering, spinning wheel, picture quality, plus servers not available.

Who is your ISP?
Brighthouse

Are you using a wired or wireless connection?
Wired

What is the make & model of your router?
Linksys wrt54gl

When did the issue occur?
This occurs every week and is worse when trying to watch the Bears games

In what state are you located?
Florida

plus I have done everything in your help topic to no avail. Speed tests sit at 9mpbs download. Netflix,Hulu, etc all work flawlessly. 

[dorc3ps]

Could someone please message me where online I can watch the Bears game since this pS3/DTV is a joke

[OptimusMoo]

Just called Sony and gave an earful.

I wanted a cancellation of the service. They said they couldn't guarantee it. I said they'll give it to me and give it back to my credit card (not a PS Wallet thing) or I'll call the BBB. I'm to hear a resolution in 7-10 days they said.

This is terrible. Sony and DTV, I don't care WHO is to blame, but both should be ashamed for putting out a crappy product.

[Gruntztastic]

I cant imagine it being remotely legal for them to say no refunds when there are known issues with the product.