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Aug 01 2013
By: CrazyGunner7 First Son 1 posts
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Funds/Wallet Issues

2 replies 132 views Edited Aug 1, 2013

I added $10 to my account and then tried to add another $5 right after so that I could have a total of $15 to buy the new COD map pack. The first transaction worked without a problem but on the second transaction  a message appeared saying "The credit card information is not valid. Please check your entries carefully." I used the exact same info as before and I double checked multiple times and I get the same message. Can someone tell me whats going on? Thanks in advance!

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Uncharted Territory
Registered: 03/12/2013
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Re: Funds/Wallet Issues

Aug 1, 2013

call your CC company they may of seen the 2 transactions really close and temporarly froze your card incase it wasnt you using it

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PlayStation Support
Registered: 01/30/2013
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Re: Funds/Wallet Issues

Aug 1, 2013

Hi, 

 

Here is a support page with common credit card issues on the PSN that may be of some help

 

https://support.us.playstation.com/app/answers/detail/a_id/243

 

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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