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Cannon Fodder
aj1793
Posts: 14
Registered: ‎11-12-2012

Game off PSN won't work, is there any way to get a refund?

I got Persona 3 FES off the PSN store and it just won't work. When I try to start it the screen says no signal like the PS3 is unplugged from the tv but it is plugged in. This is the only game that does that. I tried getting help from sony. I've tried getting help over the phone, over chat, and made another topic on here. No solition I've been given has worked. I've been trying to get it to work for about a week and a half. I really wanted to get the game to work but that doesn't seem to be possible. Is there any way I can get a refund or some form of compensation?

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Last Guardian
ne1atall
Posts: 10,970
Registered: ‎03-01-2010

Re: Game off PSN won't work, is there any way to get a refund?


aj1793 wrote:

I got Persona 3 FES off the PSN store and it just won't work. When I try to start it the screen says no signal like the PS3 is unplugged from the tv but it is plugged in. This is the only game that does that. I tried getting help from sony. I've tried getting help over the phone, over chat, and made another topic on here. No solition I've been given has worked. I've been trying to get it to work for about a week and a half. I really wanted to get the game to work but that doesn't seem to be possible. Is there any way I can get a refund or some form of compensation?


Not from the forum. You need to do it thru Customer Support. They generally don't give refunds though.

 

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Cannon Fodder
DARTH_MoFo
Posts: 3
Registered: ‎06-16-2011

Re: Game off PSN won't work, is there any way to get a refund?

the exact same thing is happening to me right now. 

 

Didi you ever get this issue resolved? and how did you go about doing it? any help is appreciated. thanks...

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Cannon Fodder
DARTH_MoFo
Posts: 3
Registered: ‎06-16-2011

Re: Game off PSN won't work, is there any way to get a refund?

Well i turned off HD on my ps3 and got it to load in plain standard definition, but i thought i'd at least be able to play it in 480p. What a rip-off! I'll not buy any more ps2 games from PSN, that's for sure.
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