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First Son
Registered: 11/17/2007
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Re: Have not received my ten dollar credit for march spend 50$ promotion

Apr 20, 2013

I also still have not received my $10 either And I contacted live support 3 days ago.

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First Son
Registered: 10/20/2012
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Re: Have not received my ten dollar credit for march spend 50$ promotion

Apr 20, 2013

yeah i just tried the chat and they said that they would just pass my issue on to somebody else who would email me

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First Son
Registered: 07/27/2012
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Re: Have not received my ten dollar credit for march spend 50$ promotion

Apr 21, 2013

Also just spoke with support and it took him 15 minutes to tell me that I had to keep waiting until the 23rd and to make a post in here. I still have not received my $10.

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First Son
Registered: 03/21/2013
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Re: Have not received my ten dollar credit for march spend 50$ promotion

Apr 21, 2013
When I decided to call support I wasn't expecting they to solve my problems... just to keep registered my username there so they don't forget me...

But then the girl from support (Britney was her name) solved the issue in ~5 minutes.

She made it look easy BTW: just 2 minutes to check my transaction history, then she said I was going to receive my $10 today (it was added to my wallet 45min after I spoke with support).
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First Son
Registered: 06/09/2012
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Re: Have not received my ten dollar credit for march spend 50$ promotion

Apr 21, 2013

hi - I have not received all my rebates, username kazumaken , please fix, thanks

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First Son
Registered: 04/21/2013
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Re: Have not received my ten dollar credit for march spend 50$ promotion

Apr 21, 2013

My Playstation 3 is broken right now so I can't check if I got any messages. I didn't get an email with the code or a message on my vita.

I spent  $66 during the promotion. Could  someone working at Sony please check it and sent me an email with the code. Thanks.

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First Son
Registered: 11/19/2011
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Re: Have not received my ten dollar credit for march spend 50$ promotion

Apr 21, 2013

I am still waiting for my 20$ back.

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Lombax Warrior
Registered: 04/21/2013
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Re: Have not received my ten dollar credit for march spend 50$ promotion

Apr 21, 2013
Still didn't get it back, I'm in canada and I just got 1 year of psn+ so the exchange or whatever is probably the issue. Hopefully you get this fixed in the next few days like the other thread said.
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First Son
Registered: 04/16/2013
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Re: Have not received my ten dollar credit for march spend 50$ promotion

Apr 21, 2013

Still have not received.  Spent over $150 in March.

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PlayStation MVP
Registered: 08/11/2010
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Re: Have not received my ten dollar credit for march spend 50$ promotion

[ Edited ]
Apr 21, 2013

I tried again via CS last night but it was a waste of time.

Spoke to three people and a manager called me after I wasn't getting anywhere on text chat. They said that I don't have a code generated on a "spreadsheet" and therefore they can't push the $10 to me like other people... not sure how much truth there is in that.

After about 30-40mins trying to get this sorted out, I was told that I must wait until May 1st before I can call again. They stated they have been given no policy at all to deal with these issues on a "case-to-case basis" and despite being able to see the date of purchase, will not help me because they believe this $10 will miraculously appear in my account in a few days. What a bunch of bull.

Morgan, if you are encouraging people to contact CS please make sure that CS actually have the capacity to help.

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