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Feb 06 2013
By: DINGOEUA First Son 2 posts
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Help About refunds

4 replies 242 views Edited Feb 6, 2013

My friend put a lot of games in my "cart" and today, I wanted buy Bayoneta, and forgot clear my cart and bought lots of other games i didnt wanted. I dont have cash to buy everthing, is just a bad joke from my friend.
The games where:
Sonic Adventure 2
Dead Or Alive 5

Players Swimwear Set
Sonic Theme


I haven't downloaded any games, I still waiting, if possible, a refund.

Sorry about my bad english, I still working on it.

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VP of Gaming
Registered: 01/09/2010
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Re: Help About refunds

Feb 6, 2013

DINGOEUA wrote:

My friend put a lot of games in my "cart" and today, I wanted buy Bayoneta, and forgot clear my cart and bought lots of other games i didnt wanted. I dont have cash to buy everthing, is just a bad joke from my friend.
The games where:
Sonic Adventure 2
Dead Or Alive 5

Players Swimwear Set
Sonic Theme


I haven't downloaded any games, I still waiting, if possible, a refund.

Sorry about my bad english, I still working on it.


Welcome to the PlayStation Community.

 

Oh dear!!!

 

Generally all sales from the PlayStation Store are considered final & no refunds are given.

 

All I can usefuly suggest is that you contact Sony customer support to see if they'll assit you.

 

BRIT-KO

 

Phone Icon

 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific

 

 

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First Son
Registered: 02/06/2013
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Re: Help About refunds

Feb 7, 2013

At least, you guys cant just put the amount to my mallet, I dont wanna Dead or Alive 5, is just a bad joke, my friend just put it on my cart and I dont see...
I'm not a bad customer, and I dont wanna make extra works to pay it...
I cant call PSN support from phone, I cant call from here...

 

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VP of Gaming
Registered: 01/09/2010
Online
30359 posts
 

Re: Help About refunds

Feb 7, 2013

DINGOEUA wrote:

At least, you guys cant just put the amount to my mallet, I dont wanna Dead or Alive 5, is just a bad joke, my friend just put it on my cart and I dont see...
I'm not a bad customer, and I dont wanna make extra works to pay it...
I cant call PSN support from phone, I cant call from here...

 


I'm sorry but the vast majority of the support you get from here is from other PayStation users like myself, your only option is to contact customer support, if you can't do that from where you are then you will have to find a pay-phone near you.

 

No one is suggesting you're a bad customer, mistakes happen, next time just be more careful.

 

BRIT-KO.

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First Son
Registered: 02/10/2013
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Re: Help About refunds

Feb 17, 2013

ola´amigo, voc~e deve ligar mesmo para lá, ligue com o codigo 0021 1 800 345 7669

 

fique calmo e converse com eles em ingles, mas aviso, fazer uma conta na psn us fora dus eua é ilegal, boa sorte.

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