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Apr 06 2011
By: Hoser_Daddy Hekseville Citizen 293 posts
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How the hell do I contact billing support?

3 replies 18440 views Edited Apr 6, 2011

Suddenly my credit card is invalid and I need to find out why. I go to contact support via their webpage and all I get is a blank white screen. How am I suppose to contact billing support when there is no way to contact them?

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Wastelander
Registered: 10/08/2010
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Re: How the hell do I contact billing support?

Apr 14, 2011

Hi Hoser,

I hope the following details can help you!

Support Site: www.us.playstation.com/Support

Consumer Services Technical Support: 1-800-345-7669

PlayStation®Network Accounts and Billing Support: 1-877-971-7669

This is for both Canada and USA by the way.

Regards,

- RockinRetrobilly

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First Son
Registered: 12/29/2012
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Re: How the hell do I contact billing support?

[ Edited ]
Dec 29, 2012

Hey, I have a billing issue with a duplicate charge on a PSN transaction, and this billing number doesn't give that option in the menus.  Pretty much every option in the billing number is really tech support.

 

*UPDATE*  Well, I was able to resolve the issue through the billing number anyway, though it apparently takes a whole month to get a refund.

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First Son
Registered: 06/28/2013
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Re: How the hell do I contact billing support?

Jun 28, 2013

when I call the billing number it still does not give me an option how did you resolve the duplicate charge.

 

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